Michell Cabusas
Quezon City, Metro Manila
Summary
Dynamic sales professional with proven expertise in sales strategies and customer care, honed at StarX Marketing Corp. and other leading retailers. Excelled in optimizing product displays and negotiating cost savings, enhancing inventory management. Skilled in fostering team cohesion and leveraging product knowledge for upselling, consistently driving sales growth and improving customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Merchandiser
StarX Marleting Corp.
03.2019 - Current
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Trained new sales merchandisers on company policies, products, and best practices to ensure consistent high-quality performance across the team.
- Maintained detailed records of customer interactions and preferences, enabling the company to refine its marketing strategies and better cater to client needs over time.
- Negotiated favorable pricing agreements with vendors, resulting in cost savings for the company.
- Improved inventory management through accurate forecasting and ordering, reducing stock-outs and overstocks.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Resolved potential conflicts among team members by mediating discussions while focusing on common goals; fostering a cohesive work environment among peers.
Sales Lady
Dresses and Make up Boutique
02.2018 - 01.2019
- Maintained a clean and organized store environment to improve overall shopping experience for customers.
- Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
- Provided pricing information to customers regarding specific products.
- Addressed customer complaints professionally, finding appropriate resolutions that maintained brand loyalty.
Salesperson
Landmark Department Store
08.2018 - 12.2018
- Worked to build relationships with customers and built potential for additional sales.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Human Resources Development Management - BSBA
New Era University
Quezon City, Metro Manila, Philippines06-2016
High School Diploma -
Tagumpay National High School
Tagumpay San Jose Rodriguez Rizal03-2015
Skills
- Goal oriented
- Sales strategies
- Customer care
- Networking
- Upselling and cross selling
- Product and service knowledge
- Process improvement
Timeline
Sales Merchandiser
StarX Marleting Corp.
03.2019 - Current
Salesperson
Landmark Department Store
08.2018 - 12.2018
Sales Lady
Dresses and Make up Boutique
02.2018 - 01.2019
Human Resources Development Management - BSBA
New Era University
High School Diploma -
Tagumpay National High School
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