Michael John Rodriguez

Seasoned Operations Manager and talented leader with total 24 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Birth Date: 03/03/79

Height: 5'7",

Fathers name: Macrino S. Rodriguez

Mothers Name: Lorna G. Jumalon

• Acting HR Manager, Oversees the HR department for Cagayan de Oro and Bukidnon. Handles Recruitment and Selection of qualified and potential applicants. Creates Memorandum of announcements, compliance notices whenever needed. Attends to internal grievance proceedings and managing employee concerns. Review time keeping and man hours computation submitted by the HR staff. Attends to labor concerns whenever issues arise, attends to internals grievance proceedings, managing employee concerns Handles labor cases for Cagayan de Oro, Bukidnon and Butuan City branches. Discuss with department heads/supervisors on recommendations and or manpower planning.
• Operations Manager, Monitors the entire operation of Cagayan de Oro and Bukidnon. Sets yearly budget and quota for operations department and recommends it to the Vice President for approval. Monitors and remains on top of entire operations. Monitors sales and look for other alternative way to achieve sales quota approved by the Vice President. Monitors food cost, labor cost and other operating expenses of the department, including proper control of throw-away(spoilage), and implements cost consciousness measures to ensure that costs are within set budgets and Operating Income is achieved as approved by the Vice President. Ensures customer satisfaction by strict adherence to the company’s product quality standards, customers service and that customer complaints regarding products and services are properly considered and evaluated and are addressed immediately. Creates promotional program for Cagayan de Oro, Bukidnon, Butuan and Iligan branches. Facilitates the Supervisors meeting every week. Facilitated Man Com meeting every month. Facilitates the General meeting every month. Provides necessary counseling with regards to crew / Supervisors’ performance.
• Production Officer, Monitors and remains on top of Production operations Monitors quality of products and ensures adherence to company standards, and recommends to the Vice President possible improvements to existing standards. Monitors and ensures the maintenance of sanitation, cleanliness and quality service of production department according to company quality standards. Monitors movement of products and ensures proper projections made by the supervisors in relation to sales targets as approved by the Vice President. Leads his/her department in preparing timely and effective operational expense budgets that is within the general budgets set by Management and recommends it for approval. Monitors food cost, labor cost and other operating expenses of his/her department, including proper control of throw-away, and implements cost consciousness measures to ensure that costs are within set budgets as approved by the Vice President. Ensures customer satisfaction by strict adherence to the company’s product quality standards, and that customer complaints regarding products are properly considered and evaluated and are addressed immediately Facilitates the Supervisors meeting every week. Facilitates the Production Area’s General meeting every month. Provides necessary counseling with regards to crew and Supervisor’s performance.
• Assistant Sales Officer, Assist the Sales Officer in supervising & implementing approved sales objective. Makes per outlet quota based on the monthly-approved quota given by the Vice President. Inspect, supervise & develop the Quality Service delivered by the crew to the customers Submits weekly & monthly report to the Sales Officer Submits quarterly sales forecast & budget to the Sales Officer Ensures the maintenance of sanitation & cleanliness of the shops Examines, evaluate & give feedback to the Sales Officer with regards to the restrains, feedbacks &/or concerns of Supervisors and crew. Assist the sales Officer in enforcing discipline & administer proper and just disciplinary action to subordinates. Ex. Pilferage, attendance, misconduct & alike. Facilitates the Supervisors meeting every week. Facilitates the Sales Area’s General meeting every month. Service crew and Shift Leader’s Trainer. Provides necessary counseling with regards to crew performance.

• Mr. Orvi Plaza, Manager, Gesalem Enterprise, 0917-816-6611
• Mr. August Nepomoseno, Corporate HR, Golden Era Food Chain Inc. - Dunkin’ Cagayan De Oro, 0917-590-6333
• Ann Lyn Ubaub, OIC, Montana de Oro Food Chain Inc., 0917-726-5732

• Eight Hour Environmental Training, Cagayan de Oro City, 04/07/21, 04/08/21
• Leadership training, Cagayan de Oro City, 02/02/15, 02/06/15
• Business Analysis and Projection making Training Program, Cagayan de Oro City, 04/15/15, 04/17/15
• Train the Trainer, Cagayan de Oro City, 06/01/07, 06/15/07
• Standard Operations Training Program, Cagayan de Oro City, 04/30/07, 06/01/07
• Proactive Selling, Cagayan de Oro City, 09/01/06, 09/05/06
• Retail Management Training, Cagayan de Oro City, 09/07/05, 09/12/05