MICHAEL JOHN LANO
Support Specialist/Tech Support
Las Piñas City
Summary
I'm a Passionate Person, Flexible When it comes in work, Time Management, Work on time, Adaptable and always communicating. My one Goal is to make my Client's Happy and Satisfied! "Slow Progress Is Still Progress"
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Customer Support Specialist
Event Hawk
08.2023 - 03.2025
Provided technical support, website assistance, and implementation for clients using Event Hawk. Managed CRM workflows, optimized website funnels, and automated processes to improve lead generation and customer engagement.
Barista Manager
Café-Express Food and Beverages
04.2022 - 01.2024
- I am one of the Co-Owner of this Business then my Partner and I decided to Closed it for a while, but Hoping to bring it back
Assistant
UltraPixel Technology
01.2019 - 04.2022
- I was an IT Assistant for almost 3 years during my Senior High/College Days We Focus on Data and Installation of CCTV/Internet
Discord Moderator
Stronghold
05.2021 - 12.2021
- Company Overview: They are a Crypto Company that focus on Banks and Investment
- I worked as a Chat Moderator for Discord
- They are a Crypto Company that focus on Banks and Investment
Education
Senior Highschool - IT Course focus on Web Development and Designing
STI College Las Piñas
Las Piñas City 01.2018 - 04.2020
College - BSCPE - Computer Engineer
STI College Las Piñas
Las Piñas City 01.2020 - 04.2022
Skills
Data Installation
undefinedAdditional Information
Hi Hiring Team!
I hope you're doing well! I wanted to share a quick video that highlights what my previous boss had to say about me and why I’d be a great fit for your team.
Why you should hire me (in 1 minute)
https://youtu.be/t5jbUzDyxdY
Looking forward to your thoughts! Let me know if you'd like to connect further.
Best,
Michael Lano
Timeline
Customer Support Specialist
Event Hawk
08.2023 - 03.2025
Barista Manager
Café-Express Food and Beverages
04.2022 - 01.2024
Discord Moderator
Stronghold
05.2021 - 12.2021
College - BSCPE - Computer Engineer
STI College Las Piñas
01.2020 - 04.2022
Assistant
UltraPixel Technology
01.2019 - 04.2022
Senior Highschool - IT Course focus on Web Development and Designing
STI College Las Piñas
01.2018 - 04.2020
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