MICHAEL ANGELO SORIANO
Sr Director FP&A
Quezon City
Summary
Fourteen years of comprehensive exposure in Business Finance (Financial Planning and Analysis)
Sixteen years of exposure in the BPO Industry
Expertise in Management Reporting, Budgeting and Forecasting, Cost Management and Control and Pricing
Overview
16
16
years of professional experience
2038
2038
years of post-secondary education
Work History
Sr. Director FP&A
Transcom Worldwide Philippines, Inc
04.2025 - Current
- Leads Business Finance function for Philippine geo with annual revenue of €80M and driving P&L efficiencies and forecasting accuracy from Revenue to Direct Margin. Other responsibilities include all below as Director FP&A
Director FP&A
Transcom Worldwide Philippines, Inc
09.2022 - 03.2025
- FP&A for SG&A costs management, which includes budgeting, forecasting, control and reporting to key stakeholders
- Primary controller of IT and Sales & Marketing expenses for the business area
- Oversees the other department controlling and monitoring of expenses mainly in HR, Facilities, Recruitment, Risk and Compliance
- Prepares zero-based and incremental budgets for various departments
- Validates cost impacts of operational efficiencies and exposures
- Manages a team of FP&A managers and analysts responsible for the full P&L reporting for the business area
Sr. Manager – Business Controllership
C3/CustomerContactChannels Philippines Ltd., An Everise company
05.2021 - 09.2022
- Primary FP&A for nine key clients with a total annual revenue of ~$100M
- Deals with Operation Leaders, Client Services and Workforce Management in creating annual operating plan and monthly forecasts, and ensures results are meeting, if not exceeding the company goals on Revenue and Gross Margin %
Manager I, Financial Planning & Analysis
Concentrix Services Pty Ltd - ROHQ
07.2020 - 05.2021
- Leads finance consolidation and reporting for a portfolio of ~$350M annual revenue
- Consolidation includes weekly financial pack with focus on current month assessment and quarter outlook, highlighting opportunities and money left on the table based on past performance trend to push for finance stretches to be committed by program execs
- Leads FP&A role for two Fortune 500 Top 5 clients with a total of ~3000 steady-state frontline HC with seasonal growth
Business Controller – Sr. Professional
Sutherland Global Services, Inc.
06.2011 - 07.2020
- Business Finance Lead for two key delivery centers in US and a global account across two geographies under Travel vertical
- Reports to Business Finance Sr. Director responsible for North America
- Maintains delivery center financial reports for forecasting and budgeting; analyses of variances to targets with detailed and itemized drivers/operational metrics and their dollar impacts to revenue and profit goals
- Creates pricing for new deal opportunities with existing clients
- Conducts contract governance and call out gaps and risks in operations
- Leads month end close process including review of accruals and adjusting entries for North America
- Leads identification of all Risk and Opportunities concerning profitability for the site, sets mitigation and action items for Business Partners and monitor execution, achievement and closure of items
Capacity Planning Analyst
Sutherland Global Services
05.2009 - 06.2011
Education
Certified Management Accountant -
Institute of Management Accountants
Bachelor of Science - Accountancy
University of the East
01.2018 - 04.2020
Bachelor of Science - Accounting Technology
University of the East
01.2007 - 04.2018
Skills
Collaborative leadership
Team management
Stakeholder relations
Organizational development
Key performance indicators
Trainings And Seminars
- SAP Business One Training Course, University of the East – Manila, 10/01/17
- 29th Financial Modelling Masterclass Program by Institute of Financial Consultants – Phils, Crowne Plaza Manila Galleria, Ortigas Ave., Pasig City, 02/12/14
Timeline
Sr. Director FP&A
Transcom Worldwide Philippines, Inc
04.2025 - Current
Director FP&A
Transcom Worldwide Philippines, Inc
09.2022 - 03.2025
Sr. Manager – Business Controllership
C3/CustomerContactChannels Philippines Ltd., An Everise company
05.2021 - 09.2022
Manager I, Financial Planning & Analysis
Concentrix Services Pty Ltd - ROHQ
07.2020 - 05.2021
Bachelor of Science - Accountancy
University of the East
01.2018 - 04.2020
Business Controller – Sr. Professional
Sutherland Global Services, Inc.
06.2011 - 07.2020
Capacity Planning Analyst
Sutherland Global Services
05.2009 - 06.2011
Bachelor of Science - Accounting Technology
University of the East
01.2007 - 04.2018
Certified Management Accountant -
Institute of Management Accountants
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