Hi, I’m
MICHAEL ANGELO PRIMA
Customer Service
Bacoor
Summary
- To be able to apply all of the things I've learned in a creative and innovative way. Also, to be able to hone my skills as well as to obtain all the necessary experience and exposure to deliver major contributions in fulfilling one of the top priorities of the industry. (Customer Satisfaction)
- Hard worker, Quick learner, has the ability to assume responsibility.
- Tolerant and Flexible, I'm able to adjust to different situations.
- Polite, Respectful and has Courteous manners.
Overview
8
years of professional experience
5
years of post-secondary education
Work History
WENDY'S RESTAURANT
Team Leader
12.2021 - 12.2023
Job overview
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
STATUS MARITIME
Senior Steward
02.2018 - 03.2021
Job overview
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
Philcom
Field Operation Support
04.2017 - 10.2017
Job overview
- Hired and supervised subcontractors to improve production and meet critical deadlines.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
GOODNESS GREENS CAFE
Training Assistant Supervisor
02.2016 - 11.2017
Job overview
- Coached employees through day-to-day work and complex problems.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
University of Perpetual Help System DALTA- Las Piñas CampusLas Pinas City Philippines
Bachelor of Science in Marine Engineering
01.2011 - 01.2013
University of Perpetual Help System DALTA- Molino CampusBacoor City, Cavite
Bachelor of Science in Industrial Engineering
01.2008 - 01.2011
Skills
Cash Handling
Technical Support
Overtime Management
Documentation and Reporting
Staff education and training
Personal Information
- Age: 31
- Place of Birth: Cavite City
- Height: 5'5
- Date of Birth: 03/21/1992
- Gender: Male
- Marital Status: Single
Applicant
MICHAEL ANGELO T. PRIMA
Training
National Certificate III, 06/2021 National Certificate I, 10/2017 NationalCertificate II, Imus, Institute, 10/2015 Basic Safety Training, University of Perpetual Help System Maritime Training Center, 02/2013 Shore-Based Fire Fighting for Tankers, Pentagon Maritime Foundation INC., 06/2013
Disclaimer
I hereby attest that the foregoing facts are true and correct to the best of my knowledge and ability.
Timeline
Team Leader
WENDY'S RESTAURANT
12.2021 - 12.2023
Senior Steward
STATUS MARITIME
02.2018 - 03.2021
Field Operation Support
Philcom
04.2017 - 10.2017
Training Assistant Supervisor
GOODNESS GREENS CAFE
02.2016 - 11.2017
University of Perpetual Help System DALTA- Las Piñas Campus
Bachelor of Science in Marine Engineering
01.2011 - 01.2013
University of Perpetual Help System DALTA- Molino Campus
Bachelor of Science in Industrial Engineering
01.2008 - 01.2011