Dynamic Operations Manager with extensive experience at VXI Global, excelling in performance monitoring and client relations. Proven track record in problem-solving and data analysis, driving operational efficiency and enhancing customer satisfaction. Skilled in KPI tracking and staff management, consistently achieving targets and fostering team collaboration.
Seasoned Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Operations management
Problem-solving
Customer service
Performance monitoring
Data analysis
Organizational management
Staff management
Decision-making
Planning and implementation
KPI tracking
Performance management
Client relations