MICHAEL TOLENTINO
Caloocan City
Summary
Results-driven IT Manager with 16 years of experience, including 12 years in supervisory roles and 4 years leading IT operations. Proven expertise in IT infrastructure management, system integration and digital transformation. Skilled in leading cross-functional teams, implementing cost-effective IT solutions, and aligning technology strategies with business objectives. Experienced in developing in-house systems, integrating with ODOO via REST API, and managing enterprise IT infrastructure. Adept at optimizing IT processes, ensuring compliance, and driving innovation to enhance operational efficiency.
Strong leadership and problem-solving abilities, with a track record of delivering scalable IT solutions that support business growth.
Overview
25
25
years of professional experience
Work History
INFORMATION TECHNOLOGY MANAGER
PKDF Marketing Corporation
11.2020 - Current
- Lead the digital transformation of the company
- Manage the deployment, and maintenance of software solutions
- Integration of developed system to ERP system
- Interface with concerned internal stakeholders to understand software solution requirements and to identify system functionalities
- Management of system development project plans, delivered commitments within agreed timelines, and communicate the progress
- Lead a team of IT professionals, overseeing network administration, system integration, and IT support
- Develop and implement IT policies and procedures, ensuring compliance with industry standards
- Manage annual IT budget, optimizing resource allocation and cost savings
- Spearhead the migration to cloud infrastructure, resulting in a 30% reduction in operational costs
- Oversee cybersecurity measures, reducing security incidents by 50% through proactive monitoring and risk management
- Coordinate with vendors to ensure seamless delivery of IT services and solutions
- Management of Server, Firewall and Network
- Keeping abreast of new software technologies
- Suggest or devise network setup configurations that align with the system implementation requirements
- Preserved assets, information security, and control structures
- Recruitment and coaching of Software Engineers
- Recruit, train, coach, and conduct regular performance appraisals of IT team members
NETWORK INFRASTRUCTURE ADMIN
Philippine Rural Electric Cooperatives Association, Inc. (PHILRECA)
09.2016 - 12.2020
- Developed a web based reporting tool.
- Managed and applied troubleshooting techniques to verify solutions.
- Escalated trouble tickets to specialized staff for resolution.
- Management of Network Infrastructure.
Management Network Infrastructure
Flexo Manufacturing Corporation
08.2015 - 02.2016
- Development of web based reporting tool.
- Applied troubleshooting techniques to verify solutions.
- Escalated trouble tickets to specialized staff for resolution.
- Management of network Infrastructure.
SYSTEM ADMINISTRATOR
TOYOTA Shaw Incorporated
09.2007 - 05.2015
- Managed and applied troubleshooting techniques to verify solutions
- Contributed ideas to improve customer service and suggested ways for second-level support to interact with customers and remain in the loop
- Frequently resolved issues with little with no supervision
- Quickly learned new tasks and rapidly resolved customer problems
- Escalated trouble tickets to specialized staff for resolution
- Provide software and hardware assistance in person or via telephone or from a remote location
- Management Firewall, Domain and File servers using Microsoft Server 2008R2
ADMIN CLERK/ENCODER
Manila Electric Company (outsource)
04.2000 - 05.2007
- Bulk generation/issuance of Field Orders to linemen/sub-contractors
- Daily monitoring and update of Field Orders
- Submission of monthly accomplishment report per linemen and field inspectors
Education
Bachelor of Science - Information Technology
INFORMATICS College
2020
Associate Degree - Computer Science
INFORMATICS College
01.2007
Windows Server 2019 Administration and Automation Using PowerShell -
NEXUS I.T. TRAINING CENTER
02.2023
Microsoft Azure Fundamentals (AZ-900) -
NEXUS I.T. TRAINING CENTER
03.2022
CCNA (Fast Track) - Modules 1 to 4
MNET I.T. TRAINING SOLUTIONS
06.2014
Skills
- IT Infrastructure Management
- Network and System Administration
- Project Management
- Team Leadership and Development
- Security planning
- Vendor Management
- Web development
- Strategic IT Planning
- Microsoft 365 Management
- Budgeting & Cost Control
- Disaster Recovery Planning
Training
- CCNA (Fast Track) Modules 1 to 4, MNET I.T. TRAINING SOLUTIONS, 05/11/14, 06/18/14
- Windows Server 2019 Administration and Automation Using PowerShell, NEXUS I.T. TRAINING CENTER, 02/05/23
- Microsoft Azure Fundamentals (AZ-900), NEXUS I.T. TRAINING CENTER, 03/19/22
- Foundation of Project Management, MNET I.T. TRAINING SOLUTIONS, 07/17/24
Timeline
INFORMATION TECHNOLOGY MANAGER
PKDF Marketing Corporation
11.2020 - Current
NETWORK INFRASTRUCTURE ADMIN
Philippine Rural Electric Cooperatives Association, Inc. (PHILRECA)
09.2016 - 12.2020
Management Network Infrastructure
Flexo Manufacturing Corporation
08.2015 - 02.2016
SYSTEM ADMINISTRATOR
TOYOTA Shaw Incorporated
09.2007 - 05.2015
ADMIN CLERK/ENCODER
Manila Electric Company (outsource)
04.2000 - 05.2007
Microsoft Azure Fundamentals (AZ-900) -
NEXUS I.T. TRAINING CENTER
CCNA (Fast Track) - Modules 1 to 4
MNET I.T. TRAINING SOLUTIONS
Bachelor of Science - Information Technology
INFORMATICS College
Associate Degree - Computer Science
INFORMATICS College
Windows Server 2019 Administration and Automation Using PowerShell -
NEXUS I.T. TRAINING CENTER
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