MICHAEL SABUGO
Abu Dhabi
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Waiter and Juice Maker
Juancho’s Billard and Asian Cuisine
4th Street – Muroor Road, Abu Dhabi
06.2023 - Current
- Greeted new customers, discussed specials, and took drink orders
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Maintained customer satisfaction by clarifying questions about orders and specialty items
Bartender
CITY SEASON HOTEL
City Seasons Al Hamra Hotel, Abu Dhabi
11.2022 - 06.2023
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Crafted special drink and cocktail menu items for seasonal offerings
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Salesman and StockRoom Staff
JK SHOES PRODUCT SUPPLIER
01.2021 - 06.2022
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Upheld high standards of customer service by promoting and upselling new products and services
- Developed and delivered engaging sales presentations to convey product benefits
On-call Bartender and Waiter
MINUM MOBILE BAR
02.2019 - 06.2022
- Served high customer volumes during special events, nights, and weekends
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
WareHouse Staff (Cutting Department)
ASAPHIL (ASIAN SPORTS APPAREL PHILIPPINES INC.)
05.2018 - 01.2019
- Demonstrated strong organizational and time management skills while managing multiple projects
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours across night, weekend, and holiday shifts
Bartender
PIGS & PINTS
07.2017 - 03.2018
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Crafted special drink and cocktail menu items for seasonal offerings
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
- Followed strict recipes and drink measurements to minimize product used
- Served high customer volumes during special events, nights, and weekends
Bartender and Waiter
HIDEOUT LOUNGE and SPORTS BAR
06.2016 - 03.2017
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Followed alcohol awareness procedures for preventing excessive guest intoxication
Assistant Bartender and Waiter
PORTOBELO RESTO BAR
03.2015 - 05.2016
- Removed empty dishes and silverware, collected trash, and sanitized surfaces
- Maintained full knowledge of menu offerings and learned how to prepare wide range of specialty drinks and cocktails
- Helped bartender keep bar area tidy, clean and stocked
- Closed out cash register and prepared cashier report at close of business
- Accepted payments, calculated change, processed cards and issued receipts
- Collected, washed, polished, and replaced glasses
- Assisted wait staff with timely food delivery and guest requests
Kitchen helper and Waiter
SKY TRACKS CLUB
01.2014 - 12.2014
- Cleaned and organized kitchen stations to promote team efficiency
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
- Followed supervisor instructions to complete tasks on time
- Operated standard kitchen equipment with focus on safety and sanitation
Kitchen Helper and Bar Back
ANGELS WITCH CLUB
02.2013 - 11.2013
- Cleaned and organized kitchen stations to promote team efficiency
- Operated standard kitchen equipment with focus on safety and sanitation
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands
- Followed supervisor instructions to complete tasks on time
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
Education
Hotel and Restaurant Services -
Global Knowledge Academy
Angeles City, Pampanga 06.2013 - 05.2015
Automotive Technology -
Angeles City National Trade School
Angeles City, Pampanga 06.2010 - 05.2012
Skills
Housekeepingundefined
Personal Information
- Age: 30 years old
- Date of Birth: 02/11/92
- Gender: Male
- Marital Status: Single
Certifications Awards
- PAMPANGA’S BEST BARTENDER 5, Park and Shot Car Wash and Grill, 213 C Corazon St., Nepo Subd., Angeles City, 03/25/2018
- PAMPANGA’S BEST BARTENDER 4, Park and Shot Car Wash and Grill, 213 C Corazon St., Nepo Subd., Angeles City
- PAMPANGA’S BEST BARTENDER 3, Urban Hub Sports Bar and Resto, New Street Bldg., Balibago, Angeles City, 05/15/2016
- FLAIR CLASH 2016: THE FLAIR EXILE, Best in Mis’ en Place, Robinsons Place, Malolos, Bulacan, 02/26/2016
- DECEMBER FLAIR SHOWDOWN 2015, Rob’s Gastro Pub, Balibago, Angeles City, 12/26/2015
- PAMPANGA’S BEST BARTENDER 2 2015, Urban Hub Sports Bar and Resto, New Street Bldg., Balibago, Angeles City, 03/22/2015
- BOTTLE ROYALE FLAIRTENDING COMPETETION, 5th Runner-Up, Fijis Bar and Grill, Angeles City, 11/30/2014
- THE TWIST II: MOLDING SKILLS BEYOND NEW IDEAS, Champion (Master Flairtending Category), Robinson, Balibago, Angeles City, 09/19/2014
- COCKTAIL MIXING COMPETITION, Champion, Global Knowledge Academy, 09/06/2014
Applicant Name
MICHAEL A. SABUGO
Training
- Boomerang Hotel, Friendship Highway Clark View, Angeles City, Pampanga, House Keeping, Kitchen, Bartender
- Yokohama Tire Philippines, Mc Arthur Highway Pulung Bulu, Angeles City, Pampanga, Automotive Technology
Disclaimer
I hereby to certify that all the above information are true and correct to the best of my knowledge and belief.
Timeline
Waiter and Juice Maker
Juancho’s Billard and Asian Cuisine
06.2023 - Current
Bartender
CITY SEASON HOTEL
11.2022 - 06.2023
Salesman and StockRoom Staff
JK SHOES PRODUCT SUPPLIER
01.2021 - 06.2022
On-call Bartender and Waiter
MINUM MOBILE BAR
02.2019 - 06.2022
WareHouse Staff (Cutting Department)
ASAPHIL (ASIAN SPORTS APPAREL PHILIPPINES INC.)
05.2018 - 01.2019
Bartender
PIGS & PINTS
07.2017 - 03.2018
Bartender and Waiter
HIDEOUT LOUNGE and SPORTS BAR
06.2016 - 03.2017
Assistant Bartender and Waiter
PORTOBELO RESTO BAR
03.2015 - 05.2016
Kitchen helper and Waiter
SKY TRACKS CLUB
01.2014 - 12.2014
Hotel and Restaurant Services -
Global Knowledge Academy
06.2013 - 05.2015
Kitchen Helper and Bar Back
ANGELS WITCH CLUB
02.2013 - 11.2013
Automotive Technology -
Angeles City National Trade School
06.2010 - 05.2012
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