Michael Ragas
Customer Care / Virtual Assistant / Registered Electrical Engineer
Lapu-Lapu City,Cebu
Summary
Result oriented individual seeking to excel in any role or position given. I will maximize all of my skills to achieve all the objectives of the organization and be a reliable asset to the company.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Engineering and Maintenance Senior Supervisor
Belcris Foods, Inc.
Mandaue City
02.2023 - Current
- Creation and timeliness implementation of preventive maintenance program for facilities & building, production machineries & equipment and refrigeration & air conditioning systems.
- Ensures the availability of production machineries & equipment and cold storages.
- Ensures the suitability for occupancy and integrity of the building and facilities.
- Reviews the work and deliverables of the sections supervisors.
- Manpower planning
- Budget planning and management
- Accurate and timeliness in report submission
- Compliance to the company's vision, mission and core values
Construction Administrator & Estimator
Praevallo Pty. Ltd.
Victoria
10.2022 - 01.2023
- Assist construction project managers to estimate and adhere to proper budgets, create project schedules, and communicate project updates
- Direct subcontractor, vendor, and supplier process by assembling bid packages including scope of work, bidding process, and needed construction documents
- Maintain accurate work logs of construction activities, job information sheets, and project team rosters
- Oversee construction contract administration and submittal log processes to ensure that the contract document requirements are met throughout the construction experience
- Enforce quality control process measures that ensure compliance with contracts, building, and code regulations
- Perform cash management, payroll, and billing tasks - prepare invoices, subcontracts, change orders, work orders, purchase orders, and punch lists
- Assemble the closeout package including maintenance agreements, equipment information, warranties, and contractor contact information
Engineering and Maintenance Senior Supervisor
Belcris Foods, Inc
Mandaue City
05.2021 - 10.2022
- Creation and timeliness implementation of preventive maintenance program for facilities & building, production machineries & equipment and refrigeration & air conditioning systems.
- Ensures the availability of production machineries & equipment and cold storages.
- Ensures the suitability for occupancy and integrity of the building and facilities.
- Reviews the work and deliverables of the sections supervisors.
- Manpower planning
- Budget planning and management
- Accurate and timeliness in report submission
- Compliance to the company's vision, mission and core values
Market Researcher
Smart Apartment Data
05.2020 - 05.2021
- Collects and studies information about customers, sales trends, products, and services to develop future marketing plans.
Electrical Site Engineer
Kinetics Phils. Electrical Construction Inc.
Lapu-Lapu City
10.2019 - 05.2021
- Direct and oversee electrical engineering projects at construction sites
- Resolves electrical issues
- Ensures that works adhere to safety standards, electrical codes and construction specifications.
- Balance project management and engineering tasks from designing electrical plans to monitoring contractors
Team Leader - Maintenance Engineer
First Multi-Tech Industrial And Development Corporation - BPI Visayas Operations
Mandaue City
02.2019 - 10.2019
- Creates and implements electrical preventive maintenance program.
- Evaluates collected data from the preventive maintenance work.
- Creates & submits on time accurate report about the scheduled preventive maintenance activity
- Manpower planning
- Budget management
Customer Service Representative
The Results Companies - Sprint
Lapu-Lapu City
06.2015 - 10.2015
- Ensures all concerns customer called in are resolved
- Provides accurate information about the customer inquiries about the services offered
- Upsells recent promotions
- Evaluates customers account and offer better services according to their usage
Customer Service Associate - Policy
Eperformax Contact Centers And BPO - EBay North America
Cebu City
11.2012 - 06.2014
- Cater to customers concerns about their accounts
- Explains to customers about their policy violations
- Assist customers in registering and reinstating accounts
- Evaluates accounts activities if they are adhering to the policy
Market Researcher
Dynata - Business To Consumers
Lapu-Lapu City
11.2011 - 06.2012
- Contact respondents to conduct survey about their most recent experience in the services they received from the clients
- Contact respondents to conduct survey about their preferred movies to watch
- Contact respondents to conduct political survey
Customer Service Representative
Sykes Asia, Inc. - AT&T Prepaid
Cebu City
11.2009 - 06.2010
- Ensures all concerns customer called in are resolved
- Provides accurate information about the customer inquiries about the services offered
- Upsells recent promotions
- Evaluates customers account and offer better services according to their usage
Education
Bachelor of Science - Electrical Engineering
Cebu Institute of Technology University
Cebu City 06.2014 - 03.2018
Skills
Compliance understanding
Timeline
Engineering and Maintenance Senior Supervisor
Belcris Foods, Inc.
02.2023 - Current
Construction Administrator & Estimator
Praevallo Pty. Ltd.
10.2022 - 01.2023
Engineering and Maintenance Senior Supervisor
Belcris Foods, Inc
05.2021 - 10.2022
Market Researcher
Smart Apartment Data
05.2020 - 05.2021
Electrical Site Engineer
Kinetics Phils. Electrical Construction Inc.
10.2019 - 05.2021
Team Leader - Maintenance Engineer
First Multi-Tech Industrial And Development Corporation - BPI Visayas Operations
02.2019 - 10.2019
Customer Service Representative
The Results Companies - Sprint
06.2015 - 10.2015
Bachelor of Science - Electrical Engineering
Cebu Institute of Technology University
06.2014 - 03.2018
Customer Service Associate - Policy
Eperformax Contact Centers And BPO - EBay North America
11.2012 - 06.2014
Market Researcher
Dynata - Business To Consumers
11.2011 - 06.2012
Customer Service Representative
Sykes Asia, Inc. - AT&T Prepaid
11.2009 - 06.2010
Running and Cycling
Running and cycling keeps me sane and helps me a lot when I am stressed.
Running and Cycling
Running and cycling keeps me sane and helps me a lot when I am stressed.
Running and Cycling
Running and cycling keeps me sane and helps me a lot when I am stressed.
Running and Cycling
Running and cycling keeps me sane and helps me a lot when I am stressed.
Similar Profiles
ANDRHEA NHELIA CAROMAYANANDRHEA NHELIA CAROMAYAN
Microlaboratory Analyst at Belcris Foods, Inc.Microlaboratory Analyst at Belcris Foods, Inc.
Daniel AyalaDaniel Ayala
CREDIT AND COLLECTION ANALYST at TREEHOUSE FOODS INC (Bay Valley Foods LLC and E.D. Smith Foods Ltd)CREDIT AND COLLECTION ANALYST at TREEHOUSE FOODS INC (Bay Valley Foods LLC and E.D. Smith Foods Ltd)
Priyan SilvaPriyan Silva
General Manager – Supply Chain and Operations at Edinborough Foods Products (Pvt)Ltd. (Culinary Foods, Condiments, Seasoning, HORECA foods)General Manager – Supply Chain and Operations at Edinborough Foods Products (Pvt)Ltd. (Culinary Foods, Condiments, Seasoning, HORECA foods)