Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
MICHAEL MERCADO

MICHAEL MERCADO

Payroll Manager
San Jose del Monte,BUL

Summary

Payroll Manager leading end-to-end payroll operations, Workday administration, and statutory compliance across Philippine and global payroll environments. Delivers accurate payroll processing, reconciliation, variance analysis, and final pay validation while partnering with HR, Finance, Accounting, IT, and external providers. Strengthens payroll controls, audit readiness, and reporting to improve service delivery and employee experience.

Overview

1
1
Language
5
5
Certifications

Work History

Payroll Manager

Clickup
  • Lead end-to-end payroll operations ensuring accurate, timely, and compliant payroll processing.
  • Utilize Workday as the organization's HRIS to manage employee information, compensation, attendance, and leave transactions.
  • Review and validate payroll processed through Deel in partnership with external payroll vendors to ensure payroll accuracy, statutory compliance, and timely payroll delivery.
  • Perform payroll reconciliation, payroll variance analysis, and final pay validation while resolving payroll discrepancies.
  • Partner with HR, Finance, Accounting, IT, and external payroll providers to improve payroll service delivery and operational efficiency.
  • Drive payroll process improvements by identifying opportunities to streamline workflows and strengthen payroll controls.
  • Ensure compliance with Philippine labor laws and statutory requirements including BIR, SSS, PhilHealth, and Pag-IBIG.
  • Provide payroll reporting and analytics to support management decision-making.
  • Support payroll audits and maintain compliance with internal controls and regulatory requirements.
  • Key Responsibilities & Achievements

Payroll Manager

24-7 Intouch
  • Managed end-to-end payroll operations supporting 5,000+ employees across multiple Philippine sites.
  • Led a team consisting of 1 Payroll Supervisor and 5 Payroll Specialists, ensuring payroll accuracy and SLA compliance.
  • Successfully implemented PayrollHero, improving payroll efficiency and attendance management.
  • Strengthened payroll compliance through standardized payroll validation, reconciliation, and statutory reporting processes.
  • Partnered with HR, Finance, and Operations to resolve complex payroll issues and improve service delivery.
  • Key Achievements

Payroll Manager

BPO International
  • Directed payroll operations supporting approximately 8,000 employees.
  • Led and mentored 1 Payroll Supervisor and 14 Payroll Specialists, fostering a high-performance and customer-focused payroll team.
  • Successfully implemented Jeonsoft Payroll System, improving payroll processing efficiency and operational accuracy.
  • Enhanced payroll governance through improved payroll controls, audit readiness, and compliance monitoring.
  • Collaborated with executive leadership on payroll strategy, process improvements, and operational initiatives.
  • Key Achievements

Payroll Officer

Megawide Construction Corporation
  • Managed payroll processing and ensured compliance with statutory payroll requirements.
  • Processed employee payroll transactions, government contributions, and payroll reporting.

Senior Associate - Payroll / Billing & Collection

Asia Select Inc.
  • Processed payroll for multiple client accounts while ensuring payroll accuracy and compliance.
  • Managed payroll inquiries, billing, collections, and payroll reconciliation activities.

Network & System Administrator

Alexander Resources Inc.
  • Managed network infrastructure and provided system administration support.

Education

Computer Programming

Systems Technology Institute (STI)

Skills

Payroll management

Global payroll operations

Philippine payroll

APAC payroll

Payroll compliance

HRIS administration

Payroll system implementation

Payroll process improvement

Payroll service delivery

Stakeholder management

Accomplishments

    Spearheaded the migration from a manual payroll process to an automated payroll system by analyzing end-to-end payroll operations, defining business requirements, and leading the evaluation and selection of JeonSoft. Managed the full project implementation, including requirements gathering, process mapping, system configuration, testing, UAT, user training, payroll validation, and go-live support, ensuring successful adoption and improved payroll efficiency, accuracy, and compliance.

Certification

Payroll Taxation Philippines

Interests

During my free time, I enjoy watching Korean movies and series, cooking, reading books, and spending

Timeline

Network & System Administrator

Alexander Resources Inc.

Senior Associate - Payroll / Billing & Collection

Asia Select Inc.

Payroll Officer

Megawide Construction Corporation

Payroll Manager

BPO International

Payroll Manager

24-7 Intouch

Payroll Manager

Clickup

Computer Programming

Systems Technology Institute (STI)
MICHAEL MERCADOPayroll Manager