Michael Lasam
E-Commerce Programming
Batasan Hills Quezon City
Summary
Dynamic and dedicated restaurant professional with a proven track record at Grape Escape Wine Lounge. Expert in service quality and order taking, I excel in fostering customer relationships and ensuring an exceptional dining experience. Committed to maintaining organized environments while delivering outstanding customer service.
Overview
8
8
years of professional experience
Work History
Restaurant Waiter
Grape Escape Wine Lounge
02.2016 - 04.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Barista
Turkey Group of Companies
03.2011 - 12.2015
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Associate of Applied Science - E-Commerce Programming
STI Colleges of Tuguegarao
Tuguegarao City, Province Of Cagayan, Philippines 04.2001 -
Skills
Service quality
Order taking
Table setting
Customer service
Timeline
Restaurant Waiter
Grape Escape Wine Lounge
02.2016 - 04.2019
Barista
Turkey Group of Companies
03.2011 - 12.2015
Associate of Applied Science - E-Commerce Programming
STI Colleges of Tuguegarao
04.2001 -