Michael Juala

Responsible in maintaining and repairing of HP printers.

Install printer driver to end-users.

Fix hardware issues.

Educate users on how to print properly.

Request defective part replacement from HP support.

Configure printers to the main server.

Configuring network connected printers.

Replace consumables (toner, cleaning kit, fuser kit, rollers).

Provide phone support to end- users.

Create daily time record and schedule of my team members.

Answer internal email enquiries.

Assemble the machine and perform initial set- up.

Connect the printer to end- users.

Diagnose the printer for any issue/problem.

Change the consumables and other defective parts.

Demonstrate the functions and capabilities of the machine.

Perform monthly reading machine.

Diagnose and repair computers and laptops.

Repair internet connection issues.

Install softwares and drivers.

Remove virus and reformat the device.

Repair electronic appliances.

Assemble computers.

Repair defective units.

Repair computer parts (video card, hard drive, power supply, motherboard)

Install softwares and drivers.

Diagnose and inspect unit if it's working properly.

Provide phone support to store workers.

Educate customers regarding computer specifications.