Michael John Guzman
Sales And Marketing Specialist
Ligao
Summary
Experienced and Certified Google Ads Specialist with a demonstrated history working in the internet industry. Skilled in Sales, Management, Sales and Marketing, Sales Coaching, and Telemarketing. Strong professional and result oriented with a Bachelor of Science and Commerce focus in Business Management and Entrepreneurship from San Beda College.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Appointment Setter
Mojo Global
12.2023 - 09.2024
- Reduced appointment cancellations by consistently confirming dates and times with clients via phone calls and emails.
- Screened potential customers to determine interest and requirements for products and services of company.
- We help businesses generate targeted, warm leads on LinkedIn.
Live Transfer Agent
Home Buyer Creator, LLC
02.2022 - 10.2023
- Live Transfer specialist for real state company
- Taking live calls in high-volume virtual call center
- Make 100+ outbound calls per day
- Generate 10 qualified sales opportunities for our senior sales team each day
- Compiled and maintained important records and data using HighLevel Ring Central and Phone Burner
ADS SPECIALIST
Google, TeleTech
11.2018 - 03.2022
- Provides best recommendations, assistance and strategies to businesses in setting up their ad campaigns according to their business goals using Google Ads platforms
- Handled 50 calls per day to address customer inquiries and concerns
- Developed and maintained courteous and effective working relationships
- Drove operational improvements which resulted in savings and improved profit margins
BUSINESS DEVELOPMENT MANAGER
Innocell PH
06.2018 - 09.2018
- Responsible for selling and promoting workshops and training across multiple cities in Asia Pacific
- Lead generation, database management and market research campaigns
Team Leader
KMC Solutions / Satellite
08.2016 - 08.2017
- Represent QEnergy in conducting energy bill analysis and providing energy quotation for small and medium businesses including residential in Australia
TEAM LEADER
Acquire BPO
07.2012 - 04.2016
- Team-handling and management for Dodo Services, an Australian telecommunications provider; Prioritizing development and growth of agents
OUTBOUND/INBOUND SALES CONSULTANT/FLOOR WALKER
Asia Pacific
01.2007 - 07.2012
- Marketing and sale of Dodo Australia products (residential telephone, broadband, and mobile) via calling Australian residents
- Assistance to agents with high-level product knowledge to aid them in successfully closing their sale
CALL CENTER AGENT
One Global Contact Center, Inc
04.2006 - 12.2006
- Marketing, invitations and appointment setting for clients to attend timeshare presentations via outbound telephone calls
OPERATIONS MANAGER
Sequoia Inn / Ombu Chicken House
05.2003 - 08.2005
- Over-all general management of daily activities, including purchasing and supervision
ASSISTANT MANAGER
Uni-Trend Traders
05.1999 - 07.2000
- Handling of all business activities, including financial transactions
Education
BACHELOR OF SCIENCE - COMMERCE, BUSINESS MANAGEMENT AND ENTREPRENEURSHIP
SAN BEDA COLLEGE
Mendiola, Manila 01.1995 - 03.1999
High School Diploma -
Stella Maris Academy of Davao
Davao City 01.1991 - 03.1995
Skills
Microsoft Office
Inbound and outbound calling
Chat and Email Support
Lead generation
Database management
Market research campaigns
Timeline
Appointment Setter
Mojo Global
12.2023 - 09.2024
Live Transfer Agent
Home Buyer Creator, LLC
02.2022 - 10.2023
ADS SPECIALIST
Google, TeleTech
11.2018 - 03.2022
BUSINESS DEVELOPMENT MANAGER
Innocell PH
06.2018 - 09.2018
Team Leader
KMC Solutions / Satellite
08.2016 - 08.2017
TEAM LEADER
Acquire BPO
07.2012 - 04.2016
OUTBOUND/INBOUND SALES CONSULTANT/FLOOR WALKER
Asia Pacific
01.2007 - 07.2012
CALL CENTER AGENT
One Global Contact Center, Inc
04.2006 - 12.2006
OPERATIONS MANAGER
Sequoia Inn / Ombu Chicken House
05.2003 - 08.2005
ASSISTANT MANAGER
Uni-Trend Traders
05.1999 - 07.2000
BACHELOR OF SCIENCE - COMMERCE, BUSINESS MANAGEMENT AND ENTREPRENEURSHIP
SAN BEDA COLLEGE
01.1995 - 03.1999
High School Diploma -
Stella Maris Academy of Davao
01.1991 - 03.1995