Michael Hugo
Taytay Rizal
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
10
10
years of professional experience
Work History
Senior Store Associate
UNIQLO PH
Taguig
09.2016 - 03.2024
- Trained new staff members on the store's policies and procedures.
- Supervised team of retail assistants, delegated tasks, and monitored performance to maintain high standards of customer service.
- Performed daily inventory checks to ensure accurate stock levels.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Addressed customer questions and concerns regarding products and services.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Acted as Store manager to monitor overall store operations, ensuring smooth functioning and high sales performance.
Store Associate
Forever 21
Mandaluyong
01.2016 - 07.2016
- Provided cash register operations and handled customer payments.
- Assisted customers with product selection based on their needs and preferences.
- Organized promotional displays throughout the store in accordance with corporate guidelines.
Bagger
Free Choice Mart
Pasig
01.2014 - 06.2024
- Inspected produce for freshness, quality, and quantity before bagging.
- Stacked items in bags to maximize space and prevent breakage.
- Assisted customers with loading their purchases into their vehicles.
Education
Bachelor of Science - Marine Transportation
Our Lady of Fatima University
Valenzuela03-2013
High School Diploma -
Star of Hope Christian School
Taytay Rizal01-2009
Skills
- Staff Motivation
- Customer Engagement
- Store maintenance
- Customer Assistance
- Customer Service
- POS System Operation
- Team Leadership
- Promotional planning
Languages
Tagalog
First Language
English
Intermediate (B1)
B1
Tagalog
Advanced (C1)
C1
Character References
- Nicole Marielle Mason - (UNIQLO Store manager / 09680211569 )
- Jhomz Alcantara - ( Bench Store Manager / 09152973214 )
Timeline
Senior Store Associate
UNIQLO PH
09.2016 - 03.2024
Store Associate
Forever 21
01.2016 - 07.2016
Bagger
Free Choice Mart
01.2014 - 06.2024
Bachelor of Science - Marine Transportation
Our Lady of Fatima University
High School Diploma -
Star of Hope Christian School
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursInterests
Basketball
Computer Games
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