Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Work Availability
Quote
Software
Accomplishments
Work Preference
Timeline
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MICHAEL ANGELO FILART

Malabon

Summary

Detail-oriented Virtual Assistant with over 10 years of experience delivering administrative, scheduling, and operational support in healthcare, government, and corporate settings. Skilled in CRM/EMR management, project coordination, and process optimization. Recognized for improving office efficiency, enhancing client satisfaction, and maintaining high accuracy under pressure. HIPAA-certified and proficient in remote work environments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Medical Admin and Support

Possibilities Clinic
10.2024 - Current
  • Receive and process incoming calls, faxes, emails, and other electronic communications promptly and accurately.
  • Maintain organized records and documentation of all correspondence and administrative tasks.
  • Assist with data entry and documentation tasks as needed.
  • Collaborate with team members to ensure timely completion of administrative tasks and support ongoing clinic operations.
  • Participate in training sessions to become proficient in specific systems and software used by the clinic.
  • Provide exceptional customer service to internal team members and external stakeholders.
  • Create schedules for clinicians such as Psychologist, Psychiatrist, OT, Psychotherapist, Social Worker, RN, Registered Dietician and Certified Teacher

Administrative Assistant

CROWN HEALTH / CONCERTO CARE
01.2021 - 06.2024
  • Managed and updated patient EMR records with 100% HIPAA compliance.
  • Streamlined document and fax management, reducing retrieval time by 30%.
  • Maintained highly organized filing systems to support accurate record-keeping.

Virtual Assistant

MOBILE PHYSICIAN ASSOCIATES
10.2013 - 01.2021
  • Led a 3-member scheduling team, improving appointment coordination by 25%.
  • Designed and implemented document management systems, increasing productivity.
  • Trained new staff, improving task completion rates by 20%.
  • Handled high-volume inbound/outbound calls and coordinated patient communications.

Web Designer

BIG A GRAPHIC ARTS
06.2012 - 10.2013
  • Converted PSD designs into responsive HTML websites.
  • Created interactive animations using Adobe Flash.

Systems Technician

CLARK COUNTY GOVERNMENT
Las Vegas, NV
09.2009 - 10.2010
  • Installed and configured hardware/software systems.
  • Reduced downtime through efficient troubleshooting of network issues.

Housekeeping / Casino Porter

SAM'S TOWN HOTEL & CASINO
Las Vegas, NV
07.2008 - 06.2010
  • Maintained cleanliness and compliance with safety standards in high-traffic areas.

Computer Technical Specialist / Office Staff

DISTRICT OFFICE OF CONGRESSMAN CRISOLOGO
Quezon City, PH
03.2004 - 12.2007
  • Provided IT support, PC troubleshooting, and schedule management.
  • Encoded and maintained official office records.

Store Clerk

COMSTATION COMPUTER SHOP
Quezon City, PH
03.1999 - 03.2003
  • Assisted customers and processed transactions efficiently.

Education

Bachelor of Science - Computer Science

AMA Computer University

Skills

  • CRM & EMR Systems (HIPAA-Compliant)
  • Microsoft Office & Google Workspace
  • Calendar & Meeting Coordination
  • Data Entry & Database Management
  • Document & File Organization
  • Workflow & Process Optimization
  • Client Communication (Email, Phone, Chat)
  • Web Design (HTML, CSS, Dreamweaver, Flash)

Websites

Certification

  • HIPAA - Cyber Security Training & Awareness
  • HIPAA - Health Insurance Portability and Accountability Act

Languages

Filipino
English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Software

Google Workspace

Microsoft 365

Slack

Microsoft Teams

Zoom

Google Meet

Skype

Canva

ChatGPT

Dropbox

Google Drive

OneDrive

Zendesk

Drchrono

Centricity

Privemd

Nextiva

RingCentral

ECW

Dreamweaver

Accomplishments

  • Supervised team of 3 staff members.
  • Used Google sheets to develop Automated scheduling system

Work Preference

Work Type

Part TimeFull Time

Location Preference

Remote

Important To Me

Company Culture

Timeline

Medical Admin and Support

Possibilities Clinic
10.2024 - Current

Administrative Assistant

CROWN HEALTH / CONCERTO CARE
01.2021 - 06.2024

Virtual Assistant

MOBILE PHYSICIAN ASSOCIATES
10.2013 - 01.2021

Web Designer

BIG A GRAPHIC ARTS
06.2012 - 10.2013

Systems Technician

CLARK COUNTY GOVERNMENT
09.2009 - 10.2010

Housekeeping / Casino Porter

SAM'S TOWN HOTEL & CASINO
07.2008 - 06.2010

Computer Technical Specialist / Office Staff

DISTRICT OFFICE OF CONGRESSMAN CRISOLOGO
03.2004 - 12.2007

Store Clerk

COMSTATION COMPUTER SHOP
03.1999 - 03.2003

Bachelor of Science - Computer Science

AMA Computer University

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