Micah Docog
Seasoned HR Professional
Manila
Summary
Results-driven HR professional with 10+ years of experience in HR, administration, and quality management. Skilled in talent management, compliance, and process optimization, with a background in both startups and corporate environments. ISO 9001:2015 Lead Auditor with expertise in policy development and operational efficiency. Currently pursuing a law degree, aiming to integrate legal and HR expertise for strategic business impact.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Founder & Business Owner
One Genesis Food Corporation DBA Little Aria Cafe
03.2024 - Current
- Launched and managed a coffee shop, overseeing daily operations, budgeting, and customer service
- Handled business development, including supplier negotiations, menu creation, and marketing
- Managed financial planning, compliance, and staff recruitment/training
- Developed skills in business strategy, problem-solving, and client relationship management
People Operations Coordinator - EMEA, US, and LATAM
BruntWork / Cover Genius
07.2023 - 03.2024
- Supported all aspects of employee lifecycle programs for employees and contractors within the region, ensuring seamless processes and experiences
- Co-managed the onboarding and induction process for new hires, including system entry, access coordination, equipment assignment, Go1 course allocation, paperwork facilitation, and orientation scheduling
- Served as the primary point of contact for inquiries related to People Operations, providing guidance on systems, policies, and procedures to new hires and existing employees
- Collaborated with the Global People Operations manager to ensure adherence to local regulations and company policies, overseeing activities such as handbook attestation and statutory compliance
- Acted as a liaison and advocate for team members in resolving issues with PEO/Payroll providers, fostering effective communication and problem resolution
- Coordinated immigration and relocation processes for current and prospective employees, ensuring smooth transitions and compliance with legal requirements
- Assisted in maintaining precise People Operations data, working alongside the Global People Operations Manager to ensure data integrity and consistency
- Provided assistance with payroll activities and contributed to ad-hoc HR projects as needed
- Coordinated with EOR providers for all aspects of employee lifecycle for employees located in countries where Cover Genius does not have legal entity
- Coordinated the distribution of employee swag and organized team events to foster a positive work culture and team camaraderie
- Processed and resolved tickets sent to the People team
HR Generalist (Country HR for Philippine Office)
Brankas Digital Technologies Inc.
09.2021 - 05.2023
- Company Overview: Remote /Manila, Philippines
- Served as the point of contact for HR in the Philippine office, ensuring effective communication and coordination between headquarters and local teams
- Managed the end-to-end employee lifecycle processes, including onboarding, offboarding, and maintaining accurate employee records
- Led the migration from manual HR database to an HRIS (BambooHR)
- Supported the talent acquisition team in sourcing, screening, and conducting reference checks to identify top talent
- Played a key role in reviewing and implementing HR policies to align with best practices and ensure compliance with local regulations
- Updated and maintained HR systems, records, and reports, ensuring the accuracy of employee data
- Collaborated with the payroll subject matter expert to process monthly employee payroll accurately and in a timely manner
- Managed the leavers' process, preparing relevant documentation and updating systems accordingly
- Facilitated employee satisfaction surveys and coordinated the company's performance review cycle
- Led efforts to enhance the health insurance benefits, successfully transitioning to a new HMO vendor
- Ensured that HR processes supported a positive employee experience throughout the organization
- Identified areas for process improvement and implemented ongoing efficiencies within the HR department
- Provided guidance to staff and management on HR policies and regulations, fostering a compliant and inclusive work environment
- Conducted sourcing, screening, and endorsed new vendors for HR requirements such as HMO, company kits/merchandise, etc
- Organized employee gatherings and activities to promote engagement, and provided support for company events
- Managed vendor relationships for various areas including public relations agency, logistics, software, transportation, etc
- Handled office management tasks, such as organizing meetings, managing databases, asset management, and document management
- Assisted the CEO in scheduling and organizing meetings, preparing presentations, letters, and booking transportation and accommodation
- Acted as the Health and Safety Officer, ensuring compliance with DOLE regulations and maintaining up-to-date health and safety policies
- Provided HR support to other Brankas entities in Singapore and Indonesia offices when necessary and in the absence of the respective country HR Generalist
HR & Operations Manager
International Health Screening Corporation
08.2015 - 09.2021
- Oversaw all aspects of Human Resources, including recruitment, training, compensation and benefits management, HR administration, employee relations, organizational development, performance management, employee engagement, and legal compliance
- Managed daily business operations, ensuring compliance with relevant stakeholder requirements and maintaining efficient HR processes
- Successfully prepared and filed employees' government contributions and loan repayments, such as SSS, Philhealth, and HDMF, using online systems like e-Gov and SSSOnline
- Prepared reports required by government agencies such as DOH, DENR, and DOLE, demonstrating meticulous attention to detail and compliance with regulatory guidelines
- Represented the company in matters related to quality improvement and compliance, fostering positive relationships with external stakeholders
- Led applications for accreditations with private and government organizations, including HMO companies, maritime organizations, and embassies, showcasing a strong understanding of accreditation processes and requirements
- Conducted internal quality audits, identifying areas for improvement and implementing corrective actions to enhance operational efficiency and compliance
- Created and reviewed company manuals, including Human Resources, quality, data privacy, and occupational safety and health, ensuring alignment with industry best practices and regulatory standards
- Assumed responsibility for quality management and occupational health and safety, implementing policies and procedures to maintain a safe and healthy work environment
- Spearheaded the transition from ISO 9001:2008 to ISO 9001:2015 standard, guiding the company through the recertification process, and ensuring adherence to international quality standards
Talent Acquisition Associate
John Clements Consultants Inc.
01.2015 - 07.2015
- Conducted sourcing and screening of candidates for top-level management positions
- Utilized diverse recruitment platforms including LinkedIn, Monster, Jobstreet, and social media channels to source high-potential candidates
- Conducted rigorous paper screening and phone screening processes to assess suitability for managerial to top management roles
- Acted as a reliable point of contact between candidates and client companies, offering excellent support throughout the hiring process, including coordinating interviews, facilitating reference checks, and providing detailed profiles to clients
Education
J.D. - Law
Arellano University School of Law
Pasay, Metro Manila, Philippines 04.2024 - Current
Bachelor of Science - Psychology, Summa cum laude
Far Eastern University
Manila, Metro Manila, Philippines 01.2010 - 01.2014
Skills
Recruitment & Selection
Employee Lifecycle Management
HR Policy & Compliance
Payroll, Compensation & Benefits Administration
Audit & Compliance
Project Management
Administrative Support
Office Management
Process Improvement
Vendor & Stakeholder Management
ISO 9001:2015 QMS (Lead Auditor)
Policy & Manual Development
Certification
Foundations of Project Management, Google x Coursera, 07/01/24
Timeline
Foundations of Project Management, Google x Coursera, 07/01/24
07-2024
J.D. - Law
Arellano University School of Law
04.2024 - Current
Founder & Business Owner
One Genesis Food Corporation DBA Little Aria Cafe
03.2024 - Current
People Operations Coordinator - EMEA, US, and LATAM
BruntWork / Cover Genius
07.2023 - 03.2024
HR Generalist (Country HR for Philippine Office)
Brankas Digital Technologies Inc.
09.2021 - 05.2023
BOSH for Safety Officer 1, Occupational Safety and Health Center, Department of Labor and Employment
05-2021
Quality Management Systems Auditor/ Lead Auditor Training for ISO 9001: 2015, Ferriby Group International, 08/01/17
08-2017
HR & Operations Manager
International Health Screening Corporation
08.2015 - 09.2021
Talent Acquisition Associate
John Clements Consultants Inc.
01.2015 - 07.2015
Bachelor of Science - Psychology, Summa cum laude
Far Eastern University
01.2010 - 01.2014
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