Mica Maraggun
Valenzuela
Summary
Results-driven Administrative Assistant with hands-on experience in supply chain operations, logistics coordination, and SAP data management. Proven ability to manage end-to-end shipment processes, ensure data accuracy, and collaborate effectively with cross-functional teams. Strong background in billing, collections support, and regulatory compliance. Recognized for improving workflow efficiency and maintaining consistent on-time delivery performance in fast-paced environments.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant
CDO Foodsphere Inc.
Valenzuela city
08.2024 - 03.2026
- Managed and monitored daily shipment operations, ensuring accurate and timely delivery updates
- Coordinated with Sales and Operations teams to streamline order processing and delivery scheduling
- Maintained communication with logistics providers to track shipments and resolve issues promptly
- Collaborated with Customer Service to address delivery concerns and improve client satisfaction
- Processed and prepared BAI permit applications in compliance with regulatory standards
- Performed accurate SAP data entry and system updates for real-time tracking and reporting
- Identified and escalated shipment discrepancies, improving issue resolution turnaround time
- Supported billing, collections, and service provider payment monitoring
- Worked closely with Accounts Payable and Treasury to resolve billing discrepancies
Education
Bachelor of Science - Banking And Finance
Our Lady of Fatima University
Valenzuela City, Philippines 08.2019 - 07.2024
Skills
- Supply Chain & Logistics Coordination
- Shipment Tracking & Delivery Monitoring
- SAP Data Entry & System Management
- Billing & Collections Coordination
- Data Analysis & Reporting
- Administrative Support & Documentation
- Cross-functional Team Collaboration
- Customer Service & Issue Resolution
- Microsoft Office (Excel, Word, Outlook)
Timeline
Administrative Assistant
CDO Foodsphere Inc.
08.2024 - 03.2026
Bachelor of Science - Banking And Finance
Our Lady of Fatima University
08.2019 - 07.2024