Overview
Work History
Education
Skills
Certification
Timeline
Generic
Miamar Pagobo, RN

Miamar Pagobo, RN

Lapu-Lapu City

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Nova Solutions
02.2022 - 06.2024
  • Resolved 30 customer complaints per day with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Bachelor of Science - Nursing

SCSIT
Cebu City, Cebu, Philippines
07-2021

Skills

  • Basic Nursing Care
  • Vitals Monitoring
  • Patient Assessment and Management
  • Care Planning
  • Critical Thinking
  • Customer Service

Certification

  • Basic and 12 lead ECG STEMI recognition and 2015 guidelines on basic life and advanced cardiac support [August 2019]


  • Basic Life Support Training [ January 2019]


  • Licensed Nurse [85% Rating] [November 2024] - Professional Regulatory Commission

Timeline

Customer Service Representative

Nova Solutions
02.2022 - 06.2024

Bachelor of Science - Nursing

SCSIT

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Miamar Pagobo, RN