Mary Jane Rico
Customer Focused, Sales Associate With Hands On Experience In Retail Environments, Providing Excellent Service And Product Knowledge To Drive Customer Satisfaction, And Repeat Business. Proven Ability To Upsell And Cross Sell Products While Maintaining A Positive Shopping Experience. Reliable, Approachable, And Committed To Achieving Sales Goals.
Camino Vicinal St, Umapad Mandaue City
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
15
15
years of professional experience
Work History
Product Specialist
Asialink Finance Coporation
03.2021 - Current
- Assisted with demonstrations for CAR and TRUCK Financing to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
Trainer
Jet Express Ph
02.2018 - 03.2020
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Super Visor
Techbox International
07.2016 - 01.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Team Leader
DMI Manpower
08.2011 - 06.2016
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Bachelor of Science - Criminology
Taguig City University
Taguig 04.2001 -
Timeline
Product Specialist
Asialink Finance Coporation
03.2021 - Current
Trainer
Jet Express Ph
02.2018 - 03.2020
Super Visor
Techbox International
07.2016 - 01.2018
Team Leader
DMI Manpower
08.2011 - 06.2016
Bachelor of Science - Criminology
Taguig City University
04.2001 -