Mhy Ann Umali Casimiro
Sr Credit Operation Officer
Cainta,Rizal
Summary
With a background in evaluating and approving retail loan applications, managing teams, and coordinating with various business units, I bring a strong track record in credit card tasks, compliance, and administrative duties. Skilled in maintaining organized records and liaising with external agencies, I am enthusiastic about contributing to the success of Unionbank due to its stellar reputation in the banking industry.
Overview
13
13
years of professional experience
Work History
Sr Credit Operation Officer for Credit card and Mortgage
UNIONBANK OF THE PHILIPPINES
02.2023 - Current
- Acts as checker and endorser of retail loans recommended by the COT Officer, ensuring compliance with the Bank’s Credit Policy guidelines and mitigating exceptions/risk areas
- Coordinates with Business units and support units (Credit Investigation, Credit Appraisal, Loan Operations) to facilitate loan processing
- Manages COT Officers and Staff, ensuring adherence to bank requirements and achieving team goals
- Reviews and approves various requests related to credit cards, including credit limit increases, reactivations, and customer information changes
- Assists Team Leader in ensuring compliance with Service Level Agreements and Key Performance Indicators
- Monitors follow-ups, reconciliations, and rush accounts for business and support units
- Conducts interviews for additional manpower as needed and monitors COT officer performance to ensure tasks are accurate and within Turnaround Time (TAT)
- Prepares and ensures timely submission of Suspicious Transaction Report (STR) Memo and fulfills STR and Name screening Alerts.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Credit Operation Officer
UNIONBANK OF THE PHILIPPINES
08.2018 - 02.2023
Credit Staff
UNIONBANK OF THE PHILIPPINES
07.2011 - 08.2018
Project Hire @ Unionbank of the Philippines (under Credit Card Risk Management Division)
JCD INFOSEARCH GENERAL SERVICES
12.2007 - 07.2011
Education
Bachelor of Business Administration - Management
Polytechnic University of the Philippines
Maragondon, Cavite03.2007
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
Timeline
Sr Credit Operation Officer for Credit card and Mortgage
UNIONBANK OF THE PHILIPPINES
02.2023 - Current
Credit Operation Officer
UNIONBANK OF THE PHILIPPINES
08.2018 - 02.2023
Credit Staff
UNIONBANK OF THE PHILIPPINES
07.2011 - 08.2018
Project Hire @ Unionbank of the Philippines (under Credit Card Risk Management Division)
JCD INFOSEARCH GENERAL SERVICES
12.2007 - 07.2011
Bachelor of Business Administration - Management
Polytechnic University of the Philippines
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