MHELWEN KENNETH L. ESPINA
WAITER/ BARTENDER
Bilar
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.
Overview
9
9
years of professional experience
1
1
Language
Work History
Waiter/ Bartender
Best Western Plus The Ivywall Resort
03.2022 - Current
- Responsible for breakfast buffet operation
- Encouraging co-worker to be more productive and resourceful
- Preparing the bar and drinks
- Mis en plas preparation on fruits and alcoholic drinks
- Making drinks such as, cocktails, mocktails, shakes, coffees and also serve wines
- Making daily inventory report and request for all lacking bar items.
- Maintaining the cleanliness in the bar and restaurant
- Providing excellent and world class services to all the guests
Banquet Waiter
South Palm Resort
02.2019 - 05.2021
- Ensuring the cleanliness of the buffet tops all the time.
- China wares and glassware are to be filled up or stack immediately according to standard.
- Efficient and safe response in bussing soiled plates and cutleries.
- Elderly and children are priority in terms of assisting to what foods are best to their conditions and appetite.
- Teamwork is the key for a successful operation.
Waiter/Bar Waiter
Henann Group of Resorts
05.2017 - 12.2018
- Providing excellent service.
- Delivering foods to guest table and ensuring all foods are clean and look presentable.
- Preparing proper serving gears and ensuring all utensils are well sanitized according to USPH standards.
- Taking and repeating orders, proper communications towards co-workers and guests.
Education
Bachelor of Hotel and Restaurant Services Technology -
Bohol Island State University
Bilar Campus, Zamora Bilar, Bohol01.2015
Skills
Proficient in Microsoft Office Applications: Word and excel
References
- Alfeo, Lanoy, Asst. Banquet Manager, South Palms Resort
- Pedro, Roda, Restaurant Manager, 09276985439, Henann Group of Resorts, Alona Beach
- Michael, Espiritu, Bar Supervisor, 09063293371, Best Western Plus - The Ivywall Resort Panglao
- Nofry, Pugna, Banquet and Events Team Leader, 09105083495, Best Western Plus - The Ivywall Panglao
Timeline
Waiter/ Bartender
Best Western Plus The Ivywall Resort
03.2022 - Current
Banquet Waiter
South Palm Resort
02.2019 - 05.2021
Waiter/Bar Waiter
Henann Group of Resorts
05.2017 - 12.2018
Bachelor of Hotel and Restaurant Services Technology -
Bohol Island State University