MHELWEN KENNETH L. ESPINA

WAITER/ BARTENDER

Bilar

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.

Overview

years of professional experience

Language

Work History

Waiter/ Bartender

Best Western Plus The Ivywall Resort

03.2022 - Current

Responsible for breakfast buffet operation
Encouraging co-worker to be more productive and resourceful
Preparing the bar and drinks
Mis en plas preparation on fruits and alcoholic drinks
Making drinks such as, cocktails, mocktails, shakes, coffees and also serve wines
Making daily inventory report and request for all lacking bar items.
Maintaining the cleanliness in the bar and restaurant
Providing excellent and world class services to all the guests

Banquet Waiter

South Palm Resort

02.2019 - 05.2021

Ensuring the cleanliness of the buffet tops all the time.
China wares and glassware are to be filled up or stack immediately according to standard.
Efficient and safe response in bussing soiled plates and cutleries.
Elderly and children are priority in terms of assisting to what foods are best to their conditions and appetite.
Teamwork is the key for a successful operation.

Waiter/Bar Waiter

Henann Group of Resorts

05.2017 - 12.2018

Providing excellent service.
Delivering foods to guest table and ensuring all foods are clean and look presentable.
Preparing proper serving gears and ensuring all utensils are well sanitized according to USPH standards.
Taking and repeating orders, proper communications towards co-workers and guests.

Education

Bachelor of Hotel and Restaurant Services Technology -

Bohol Island State University

Bilar Campus, Zamora Bilar, Bohol

01.2015

Skills

Proficient in Microsoft Office Applications: Word and excel

Teamwork and Collaboration

Singing and Dancing

Coffee making and Latte Art

Fundamental flairtending

Flexible at any given task

References

Alfeo, Lanoy, Asst. Banquet Manager, South Palms Resort
Pedro, Roda, Restaurant Manager, 09276985439, Henann Group of Resorts, Alona Beach
Michael, Espiritu, Bar Supervisor, 09063293371, Best Western Plus - The Ivywall Resort Panglao
Nofry, Pugna, Banquet and Events Team Leader, 09105083495, Best Western Plus - The Ivywall Panglao

Timeline