MHEL JASPER L. AGANUS

• Paperwork’s-related and script writing; and Editing and Proof-reading of documents

• Implementing the Integrated Management System documentation of the company;
• Managing the implementation of IMS policies, objectives, programs, procedures, and guidelines to ensure that the management system is established, implemented and maintained compliant to the requirements of ISO 9001 standard;
• Perform internal audits and coordinate with all departments and project sites to ensure the successful implementation of the IMS;
• Assist all the departments in the ISO documentation of the company from the certifying body;
• Maintaining accurate records of company through sorting electronic or hard copies of documentation and producing reports;
• Checking and editing documents for accuracy and compliance;
• Ensure that all documented information such as MOPP, forms, templates, and monitoring tools are controlled, monitored, and updated;
• Monitor and update IMS compliance obligations and implementation, management and administration of documents and records management system in the organization;
• Maintaining the security of confidential documents;
• Reviews modification done to the existing manual operations, procedures, policies, and forms;
• Performs an orientation regarding documents and records management.
• Provided training to staff on proper document handling procedures, boosting awareness of best practices within the organization.
• Managed the timely disposal of obsolete documents according to company policies, minimizing potential risks associated with outdated information.
• Improved document accuracy by implementing rigorous quality control processes and procedures.
• Carefully reviewed all documents and reports for completeness and accuracy.

• Gathering and Writing news, Broadcasting and field reporting

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Transcribed meetings, seminars, and webinars; Crafting and preparing materials for Information, Education and Communication or IEC
• Assisted colleagues in their tasks when needed, fostering a supportive work environment.

• Gathering and Writing news; Broadcasting, Field reporting and Disc Jockey
• Sorted, organized, and maintained files.
• Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the organization.

• Writing news and stories
• Broadcasting

Identify and research topics of interest to readers and develop ideas for feature articles. Conduct interviews with relevant individuals, such as experts, sources, and individuals involved in the story, to gather information. Write engaging, well-researched feature articles that captivate readers and provide valuable information or entertainment.