Mhar Angelo Mateo

• Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
• Responded to inquiries from current or prospective employees about benefits or other HR related issues.
• Conducted exit interviews with departing employees to determine reasons for leaving.
• Organized job fairs or career events as part of recruitment efforts.
• Reviewed resumes and applications for potential candidates.
• Collaborated with various departments in the organization to identify staffing needs.
• Responded promptly to inquiries from employees regarding their paychecks or deductions.

Provided guidance to managers on employee relations issues.

• Monitored company compliance with labor regulations at all levels.
• Conducted employee onboarding process, orientations, and exit interviews.
• Assisted with payroll processing by verifying timekeeping records.
• Maintained accurate records of personnel data in the HRIS system.
• Managed recruitment processes, including job postings and interviews.
• Organized staff events such as team building activities, holiday parties.
• Coordinated benefit administration activities such as enrollments, changes, terminations.
• Investigated complaints of discrimination or harassment within the workplace.
• Compiled reports related to hiring, termination, promotions, absences, turnover rates.
• Provided essential support to address individual HR needs of employees.

• Created reports on Human Resources metrics such as headcounts, hiring rates, retention rates for management review.
• Assisted in resolving conflicts between employees or between managers and subordinates.
• Collaborated closely with other departments within the organization on initiatives that involve human resources activities.
• Provided administrative assistance to HR Manager during special projects such as reorganizing offices or implementing a new system for tracking vacation days.
• Assisted with employee onboarding activities such as conducting orientation sessions and preparing paperwork.
• Investigated employee grievances or complaints regarding workplace conditions and disciplinary actions taken by supervisors.

• DOTR/PNR NSCR (North-South Commuter Railway Project)
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• Resolved inquiries from employees concerning their paychecks or other payroll-related matters.
• Developed procedures for tracking changes in personnel status such as terminations, transfers, and promotions.
• Maintained accurate records of employees' hours worked, including overtime and vacation time.
• Investigated any irregularities reported in the system and took corrective action as needed.
• Verified accuracy of timesheets before submitting them for processing.
• Maintained confidentiality around sensitive employee information at all times.

• Monitored timekeeping records for accuracy and completeness.
• Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
• Managed employee relations issues including grievances, complaints, and disputes as needed.
• Processed paperwork associated with personnel transactions such as promotions or terminations.
• Developed recruitment strategies to attract qualified candidates for open positions.
• Assisted in developing training programs for staff members.
• Conducted new hire orientations and onboarding processes for incoming employees.

• Created dashboards and visualizations to present data insights in an easy-to-understand format.
• Implemented automated processes to streamline daily operations and reduce manual workloads.
• Developed MIS reports to track customer service performance and identify areas for improvement.
• Maintained a database of customer information, including contact details, preferences and purchase histories.
• Developed and maintained comprehensive MIS reports to facilitate decision-making processes for senior management.