April Marie Robertson
Customer Service Specislist
Cebu City, Province Of Cebu
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Customer Service Executive
Personal Business
09.2018 - Current
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Implemented new protocols to optimize team performance and deliver consistent results.
- Facilitated team meetings and workshops to encourage open communication, sharing of best practices, and the development of new ideas for enhancing customer service delivery.
Education
No Degree - Business Administration And Management
Asian College of Technology
Cebu City, Province Of Cebu, Philippines 04.2001 -
Skills
- Customer Relationship Management
- Payment management
- Presentation Skills
- Relationship Building
- Marketing
Timeline
Customer Service Executive
Personal Business
09.2018 - Current
No Degree - Business Administration And Management
Asian College of Technology
04.2001 -
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