Mhadel Yu
Subject Matter Expert
Davao City, Province of Davao del Sur
Summary
Dynamic Subject Matter Expert with a proven track record at a leading Shipping Company, enhancing team performance through strategic thinking and effective communication. Developed a comprehensive knowledge base, significantly reducing onboarding time and fostering a culture of continuous improvement. Known for creative solutions and strong analytical skills, driving project success and team growth.
Developed analytical and research skills in collaborative and detail-focused environment. Proven ability to translate complex information into actionable insights. Seeking to transition into new field, bringing strong foundation in data analysis and strategy development.
Overview
8
8
years of professional experience
Work History
Subject Matter Expert
Shipping Company
07.2021 - Current
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed comprehensive knowledge base for easy access by all team members, significantly reducing onboarding time.
- Served as go-to expert for resolving technical challenges, enabling smoother project progression.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
Service Crew
Fast Food Service
02.2017 - 03.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Bachelor of Science - Engineering
University of Mindanao
Davao City, Province Of Davao Del Sur, Philippines 05.2001 -
Skills
Strategic thinking
Creative solutions
Strong analytical skills
Problem-solving abilities
Effective communication
Task prioritization
Excellent communication
Data analysis
Attention to detail
Audit reporting
Reliability
Quality assurance
Timeline
Subject Matter Expert
Shipping Company
07.2021 - Current
Service Crew
Fast Food Service
02.2017 - 03.2019
Bachelor of Science - Engineering
University of Mindanao
05.2001 -
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