Meyleen Louise Martinez
Santa Rosa, Laguna
Summary
Forward-thinking Accounts Payable Specialist offering exemplary team collaboration and time management skills. Excellent command of deadline management, collections procedures, and invoice reconciliation. Expert team member brings 4+ years of maintaining financial documentation and digital accounting information. Reliable in following applicable regulations and best practices. Talented in managing time and multitasking to manage a continuous workload.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PROCUREMENT OPERATIONS SPECIALIST
Opentext Phillippines
Makati City, Metro Manila, Philippines
03.2025 - Current
- Collaborated with cross-functional teams to develop project-specific procurement plans, aligning strategies with overall business objectives.
- Managed database of vendor details and pricing information to maintain organization.
- Expert in SAP Ariba Buying, Ariba, Netsuite Procurement Module, SAP S4 HANA
- Oversaw day-to-day operations, including creating PRs, creating and approving PRs in SAP Ariba.
- Collaborating with Strategic Sourcing team regarding pricing.
- Liaising with Business Units regarding creation of Goods Receipts.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
ACCOUNTS PAYABLE SPECIALIST
OpenText Philippines Inc.
Makati City, Philippines
09.2023 - 03.2025
- Invoice Processing: Handling incoming invoices from vendors, verifying the accuracy of information, and processing payments in a timely manner
- Vendor & Business Unit Management: Communicating with vendors regarding invoice discrepancies, payment inquiries, and resolving issues to ensure smooth transactions
- Expert in SAP S4HANA, VIM, NetSuite and ICC.
- Analyzes and Identify process or system issues and be able to timely escalate it to supervisor/ manager / IT counterparts.
- Able to find ways to reduce Invoice processing TAT or improve accuracy.
- Identified and solved discrepancies, proactively seeking solutions in existing practices.
- Chased approvers for unapproved overdue invoices, provided weekly reports highlighting outstanding invoices.
- Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
- Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
- Liaised with different departments regarding supplier queries, resolving issues in timely and professional manner.
ACCOUNTS PAYABLE OFFICER
Probe CX PH, Philplans Corporate Center
Taguig City, Philippines
10.2022 - 09.2023
- Managing vendor queries via the Accounts Payable group inbox and in charge of internal follow up
- Preparing payment proposal and payments runs which includes managing the bank file.
- Reconciliations of supplier statements and follow up as required.
- Adding new vendors to NetSuite and maintaining vendor data
- End-to-end invoice processing of invoices from Australia and New Zealand using NetSuite.
- Closely monitored accounts to post timely payments and resolve billing discrepancies
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery
- Extracting financial data from SQL.
- Rectified accounting errors to eliminate transaction discrepancies.
- Followed standard accounting procedures for accurate records.
- Reviewing expense claims in Concur for Australia and New Zealand employees within the company.
- Chased approvers for unapproved overdue invoices, provided weekly reports highlighting outstanding invoices.
- Liaised with different departments regarding supplier queries, resolving issues in timely and professional manner.
- Conducted regular reconciliations of supplier statements, checking accuracy and flagging any issues.
- Identified and solved discrepancies, proactively seeking solutions in existing practices.
- Assisted with bank reconciliations using NAB and ANZ with GL team and balancing accounts.
- Responsible for creating SOP for assigned entity in AU & NZ.
- Investigated and helped resolve collections and billing disputes
- Maintained accurate financial records with meticulous attention to detail in data entry and account coding.
- Assisted with month-end closing procedures to ensure timely completion of financial reporting requirements.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
ACCOUNTS PAYABLE ANALYST
Accenture Inc.
Mandaluyong City
05.2021 - 10.2022
- Accounts Payable for a client which is a globally renowned pharmaceutical company (Bristol Myers Squibb: Global Biopharmaceutical Company)
- Handled invoices from different regions (EMEA, NALA, & APAC)
- Responsible for email queries on a daily basis with important foreign executives within the client company and among partner companies
- In charge of creating manual adjusting entries, handling rejected invoices, encoded, processed refund made by the vendors and has a profound knowledge using SAP Business Client for financial transactions
- Coordinate routing of invoices for coding and approvals for all other non-purchase order invoices
- Perform 2 & 3 way matching on invoices with associated purchase orders
- Processing of invoices, validation, and assuring that invoices are paid on a timely manner
- Credit memo - invoices matching and offsetting
- Resolved tickets relating to Expenditures query using ServiceNow.
- Received vendor invoices, validated for accuracy, and routed for approval to prepare for payment processing.
- Chased approvers for unapproved overdue invoices, provided daily reports highlighting outstanding invoices and productivity.
- Identified and solved discrepancies, proactively seeking solutions in existing practices in line with the SOP provided by the country controllers.
- Back-up Support for Front Office team - handling ServiceNow tickets related to vendor queries and payment updates.
CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL VOICE ACCOUNT
Concentrix Nuvali
Santa Rosa, Laguna, Philippines
10.2019 - 06.2020
- Handled an international car rental account for foreign customers
- Responded to customer questions about policies and procedures with friendly and knowledgeable approach
- Completed inquiries and followed up with customers to share findings and offer solutions
- Updated records with all interactions and customer transactions
- Developed strong communication and organizational skills through working on group projects
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Self-motivated, with a strong sense of personal responsibility
- Developed and maintained courteous and effective working relationships
- Excellent communication skills, both verbal and written
- Organized and detail-oriented with a strong work ethic
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved customer queries over phone call.
- Built rapport with customers through courteous and professional communications.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Provided an extensive background on product specifications, usability, prices and other details when requested by customers.
- Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Established warm and friendly rapport whilst interacting with customers by phone.
- Maintained outstanding customer relationships by going the extra mile to assist with needs and revolve queries.
- Processed and issued product orders and service upgrades for customers.
Education
Bachelor of Science in Business Administration - Business Management
Dominican College
03.2019
Skills
- SAP S4 HANA
- SAP Ariba Buying
- Oracle NetSuite AP Module
- Oracle Netsuite Procurement Module
- SAP Concur
- Vendor Invoice Management (VIM)
- ServiceNow
- Invoice Capture Center (ICC)
- Payment management using National Australia Bank (NAB) & Australia and New Zealand Banking Group Limited (ANZ)
- Microsoft Office Workspace
- Google Office Workspace
- Impeccable written and verbal communication skills
Certification
- Civil Service Certified - 2019
- Certified Data Analytics Associate (CDAA) - Data Analytics and Sciences - Nievgen
Timeline
PROCUREMENT OPERATIONS SPECIALIST
Opentext Phillippines
03.2025 - Current
ACCOUNTS PAYABLE SPECIALIST
OpenText Philippines Inc.
09.2023 - 03.2025
ACCOUNTS PAYABLE OFFICER
Probe CX PH, Philplans Corporate Center
10.2022 - 09.2023
ACCOUNTS PAYABLE ANALYST
Accenture Inc.
05.2021 - 10.2022
CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL VOICE ACCOUNT
Concentrix Nuvali
10.2019 - 06.2020
Bachelor of Science in Business Administration - Business Management
Dominican College