Forward-thinking Accounts Payable Specialist offering exemplary team collaboration and time management skills. Excellent command of deadline management, collections procedures, and invoice reconciliation. Expert team member brings 4+ years of maintaining financial documentation and digital accounting information. Reliable in following applicable regulations and best practices. Talented in managing time and multitasking to manage a continuous workload.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PROCUREMENT OPERATIONS SPECIALIST
Opentext Phillippines
03.2025 - Current
Collaborated with cross-functional teams to develop project-specific procurement plans, aligning strategies with overall business objectives.
Managed database of vendor details and pricing information to maintain organization.
Expert in SAP Ariba Buying, Ariba, Netsuite Procurement Module, SAP S4 HANA
Oversaw day-to-day operations, including creating PRs, creating and approving PRs in SAP Ariba.
Collaborating with Strategic Sourcing team regarding pricing.
Liaising with Business Units regarding creation of Goods Receipts.
Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
ACCOUNTS PAYABLE SPECIALIST
OpenText Philippines Inc.
09.2023 - 03.2025
Invoice Processing: Handling incoming invoices from vendors, verifying the accuracy of information, and processing payments in a timely manner
Vendor & Business Unit Management: Communicating with vendors regarding invoice discrepancies, payment inquiries, and resolving issues to ensure smooth transactions
Expert in SAP S4HANA, VIM, NetSuite and ICC.
Analyzes and Identify process or system issues and be able to timely escalate it to supervisor/ manager / IT counterparts.
Able to find ways to reduce Invoice processing TAT or improve accuracy.
Identified and solved discrepancies, proactively seeking solutions in existing practices.
Liaised with different departments regarding supplier queries, resolving issues in timely and professional manner.
Conducted regular reconciliations of supplier statements, checking accuracy and flagging any issues.
Identified and solved discrepancies, proactively seeking solutions in existing practices.
Assisted with bank reconciliations using NAB and ANZ with GL team and balancing accounts.
Responsible for creating SOP for assigned entity in AU & NZ.
Investigated and helped resolve collections and billing disputes
Maintained accurate financial records with meticulous attention to detail in data entry and account coding.
Assisted with month-end closing procedures to ensure timely completion of financial reporting requirements.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
ACCOUNTS PAYABLE ANALYST
Accenture Inc.
05.2021 - 10.2022
Accounts Payable for a client which is a globally renowned pharmaceutical company (Bristol Myers Squibb: Global Biopharmaceutical Company)
Handled invoices from different regions (EMEA, NALA, & APAC)
Responsible for email queries on a daily basis with important foreign executives within the client company and among partner companies
In charge of creating manual adjusting entries, handling rejected invoices, encoded, processed refund made by the vendors and has a profound knowledge using SAP Business Client for financial transactions
Coordinate routing of invoices for coding and approvals for all other non-purchase order invoices
Perform 2 & 3 way matching on invoices with associated purchase orders
Processing of invoices, validation, and assuring that invoices are paid on a timely manner
Credit memo - invoices matching and offsetting
Resolved tickets relating to Expenditures query using ServiceNow.
Received vendor invoices, validated for accuracy, and routed for approval to prepare for payment processing.
Chased approvers for unapproved overdue invoices, provided daily reports highlighting outstanding invoices and productivity.
Identified and solved discrepancies, proactively seeking solutions in existing practices in line with the SOP provided by the country controllers.
Back-up Support for Front Office team - handling ServiceNow tickets related to vendor queries and payment updates.
CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL VOICE ACCOUNT
Concentrix Nuvali
10.2019 - 06.2020
Handled an international car rental account for foreign customers
Responded to customer questions about policies and procedures with friendly and knowledgeable approach
Completed inquiries and followed up with customers to share findings and offer solutions
Updated records with all interactions and customer transactions
Developed strong communication and organizational skills through working on group projects
Used critical thinking to break down problems, evaluate solutions and make decisions
Self-motivated, with a strong sense of personal responsibility
Developed and maintained courteous and effective working relationships
Excellent communication skills, both verbal and written
Organized and detail-oriented with a strong work ethic
Identified issues, analyzed information, and provided solutions to problems.
Resolved customer queries over phone call.
Built rapport with customers through courteous and professional communications.
Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Provided an extensive background on product specifications, usability, prices and other details when requested by customers.
Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Established warm and friendly rapport whilst interacting with customers by phone.
Maintained outstanding customer relationships by going the extra mile to assist with needs and revolve queries.
Processed and issued product orders and service upgrades for customers.
Education
Bachelor of Science in Business Administration - Business Management
Dominican College
03.2019
Skills
SAP S4 HANA
SAP Ariba Buying
Oracle NetSuite AP Module
Oracle Netsuite Procurement Module
SAP Concur
Vendor Invoice Management (VIM)
ServiceNow
Invoice Capture Center (ICC)
Payment management using National Australia Bank (NAB) & Australia and New Zealand Banking Group Limited (ANZ)
Microsoft Office Workspace
Google Office Workspace
Impeccable written and verbal communication skills
Certification
Civil Service Certified - 2019
Certified Data Analytics Associate (CDAA) - Data Analytics and Sciences - Nievgen
Timeline
PROCUREMENT OPERATIONS SPECIALIST
Opentext Phillippines
03.2025 - Current
ACCOUNTS PAYABLE SPECIALIST
OpenText Philippines Inc.
09.2023 - 03.2025
ACCOUNTS PAYABLE OFFICER
Probe CX PH, Philplans Corporate Center
10.2022 - 09.2023
ACCOUNTS PAYABLE ANALYST
Accenture Inc.
05.2021 - 10.2022
CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL VOICE ACCOUNT
Concentrix Nuvali
10.2019 - 06.2020
Bachelor of Science in Business Administration - Business Management