MESALY GARRIDO
Project Manager
Paranaque,Metro Manila
Summary
Project Manager with extensive years of experience managing and launching multiple ERP (Enterprise Resource Planning), SCA (SuiteCommerce advanced), SaaS and AI Data Collection projects across diverse industries. Proven track record in leading cross-functional teams, coordinating complex project timelines, and ensuring the seamless integration of advanced technology solutions to optimize business operations. Adept at managing resources, budgets, and stakeholder expectations while mitigating risks and delivering projects on time and within scope. Strong communicator and problem-solver with a keen ability to drive project success, enhance process efficiency, and achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Project Manager - Independent Contractor
Daasity
04.2025 - Current
- Lead and manage daily operations and task prioritization for the Internal Analytics and Customization teams.
- Manage and deliver multiple projects simultaneously.
- Oversee project planning and execution for internal initiatives and client-facing projects.
- Develop, maintain, and track project roadmaps and timelines aligned with strategic objectives.
- Facilitate daily stand-ups and sprint planning to ensure team accountability and progress.
- Design and implement scalable operational processes for increased efficiency.
- Optimize and automate workflows using project management tools such as Asana.
- Provide cross-functional support across departments to address dynamic business needs.
- Identify inefficiencies and lead process optimization efforts to reduce turnaround times.
- Monitor performance metrics, maintain accurate documentation, and provide actionable insights.
- Manage risk and change by identifying potential issues and implementing mitigation strategies.
- Act as the primary point of contact for clients, ensuring high satisfaction through proactive communication.
- Manage project budgets and resource allocation for maximum operational efficiency.
- Develop strategies to enhance client satisfaction, retention, and long-term success.
- Conduct post-project evaluations to capture lessons learned and apply best practices for future projects.
- Manage the resource allocation of the company's Agency team.
Project Manager - Independent Contractor
Pareto.AI
San Francisco
05.2025 - 02.2026
- Manage AI project day-to-day operations from initiation to completion, ensuring milestones and deliverables are met.
- Oversee end-to-end project lifecycle, including planning, execution, monitoring, and closure.
- Recruit, onboard, and coordinate expert workers across various domains.
- Conduct skills assessment and ensure proper role alignment for project needs.
- Process weekly worker payouts accurately and on schedule.
- Track budgets, labor costs, and resource allocation to maintain financial efficiency.
- Address worker concerns, resolve blockers, and provide ongoing operational support.
- Facilitate clear communication between workers, data delivery leads, and stakeholders.
- Collaborate with data delivery leads to ensure tasks are completed within scope and timelines.
- Monitor worker performance, productivity, and quality standards.
- Implement workflow optimization and process improvement initiatives
- Maintain project documentation, reports, and operational dashboards
- Ensure compliance with company policies, contracts, and data security requirements
- Identify risks proactively and develop mitigation strategies
Project Manager - Lead
Kodella LLC
03.2020 - 07.2023
- The same job description as the Project Manager role, but I am assigned to VIP and big clients (ERP, SCA, and SCIS).
- Conduct training and process refreshers for the entire team.
- Create process guides and improve processes.
- Guide the other team members on their day-to-day project blockers—all other tasks assigned.
VA Lead
Fast Property Solutions
01.2022 - 10.2022
- Provided executive support to company owners, managing calendars, emails, and various tasks.
- Oversaw tools and systems including Launch Control (SMS lead gen), ClickUp (project management), and Salesforce (CRM setup and customization).
- Led hiring efforts: sourcing candidates, conducting interviews, onboarding, and improving the hiring process.
- Handled real estate lead generation, data management, and contract creation (including purchase agreements).
- Coordinated with key stakeholders such as buyers, sellers, and title companies.
- Managed and trained virtual assistants; developed cold calling processes and scripts.
- Administered payroll through Hubstaff (LILO system).
- Drafted employee contracts and performed other assigned duties as needed.
Project Manager
Kodella LLC
05.2020 - 03.2021
- Defined project scope, goals, and deliverables with senior leadership and stakeholders.
- Created and managed detailed project plans, timelines, budgets, and schedules.
- Identified and mitigated risks while resolving project issues.
- Led project meetings, including kickoffs, status updates, and retrospectives.
- Ensured team members understood roles and had necessary resources.
- Monitored progress and adjusted plans to stay on track.
- Provided regular status updates to stakeholders.
- Promoted team collaboration and ensured deliverables met quality, budget, and timeline requirements.
- Performed additional assigned duties as needed.
Office Admin
Kodella LLC
02.2020 - 05.2020
- Procurement, Recruitment, Office Management, Process Improvement and Other Administrative Tasks.
Vendor Contract, Budget and Performance Analyst
Traveloka Philippines Inc
10.2019 - 01.2020
- Designed and implemented vendor selection and assessment processes, including pre/post-selection activities, contracts, SOWs, pricing, and RFPs.
- Drafted and reviewed MSAs and contract agreements between Traveloka and BPO partners to align with operational requirements.
- Collaborated with vendors and internal teams to define and monitor KPIs, ensuring compliance, performance, and risk management.
- Conducted partner performance evaluations, developed corrective action plans, and managed financial/non-financial loss risks.
- Delivered executive-level reports and presentations on vendor performance and project status.
- Managed cost tracking and validation of vendor expenses, including training, incentives, penalties, and budget adherence.
- Supervised vendor performance and financial analysts to ensure accountability and efficient operations.
Flight & Hotel Admin Support and Payment & Refund Specialist
Traveloka Philippines Inc
07.2016 - 10.2019
- Handled hotel-related support for both customers and hoteliers, including relocations, rescheduling, and special requests.
- Managed flight bookings and issues across GDS and non-GDS systems; certified in Sabre and Galileo.
- Supported all payment channels, including bank transfers, PayPal, credit/debit cards, CoinsPH, and DragonPay.
- Processed refunds via PayPal and credit/debit cards.
- Investigated and resolved payment and fraud dispute cases on PayPal.
Call Center Agent (Sales account)
Teleperformance Sucat
12.2014 - 06.2016
- Cater customers' needs for hotel reservations.
Sales & Marketing, Admin, Secretary
Tambal Yggdrasil In., Gpower, Shanti Ayurveda Clinic
12.2013 - 09.2014
- Handled product quality control and marketing. Auditing and sales reports. Clinic admin, entertained clients and handled records. Secretarial job.
Sales & Marketing
Garrido's Homemade Pies and Pastries
12.2011 - 10.2013
- Handled the company's sales and marketing, product production, and quality control.
Education
International Baccalaureate -
Mahatma Gandhi International School
Pasay01.2010
High School - undefined
Southville International School and Colleges
Las Pinas01.2009
High School - undefined
Mahatma Gandhi International School
Pasay01.2007
Elementary - undefined
South Merville School
Paranaque01.2004
Elementary - undefined
Bugho Elementary School
Alangalang01.2003
Skills
Project Planning and Execution
Roadmap and Timeline Management
Cross-Functional Team Leadership
Resource Allocation and Budget Management
Performance Monitoring and KPI Tracking
Risk and Change Management
Agile Methodology & Scrum Framework
Process & Workflow Optimization
Client & Stakeholder Management
Technical & Tool Proficiency
Analytical & Administrative Skills
Excellent Communication
Project planning and development
Various Project Management Tools such as: Jira, Trello, ASANA, Clickup, Harvest, Salesforce, etc
Adaptability
References
Reference available upon request
Timeline
Project Manager - Independent Contractor
Pareto.AI
05.2025 - 02.2026
Project Manager - Independent Contractor
Daasity
04.2025 - Current
VA Lead
Fast Property Solutions
01.2022 - 10.2022
Project Manager
Kodella LLC
05.2020 - 03.2021
Project Manager - Lead
Kodella LLC
03.2020 - 07.2023
Office Admin
Kodella LLC
02.2020 - 05.2020
Vendor Contract, Budget and Performance Analyst
Traveloka Philippines Inc
10.2019 - 01.2020
Flight & Hotel Admin Support and Payment & Refund Specialist
Traveloka Philippines Inc
07.2016 - 10.2019
Call Center Agent (Sales account)
Teleperformance Sucat
12.2014 - 06.2016
Sales & Marketing, Admin, Secretary
Tambal Yggdrasil In., Gpower, Shanti Ayurveda Clinic
12.2013 - 09.2014
Sales & Marketing
Garrido's Homemade Pies and Pastries
12.2011 - 10.2013
High School - undefined
Southville International School and Colleges
High School - undefined
Mahatma Gandhi International School
Elementary - undefined
South Merville School
Elementary - undefined
Bugho Elementary School
International Baccalaureate -
Mahatma Gandhi International School