Google Workspace * Microsoft Office * Canva * Trello / Asana * Zoom / Slack
Hi, I’m
Meryle Jamolin
Virtual Assistants , Marketing Management, Customer Support Specialist , Data Entry Expert
Cagayan De Oro, Province Of Misamis Oriental
Work Preference
Summary
Results-driven and highly dependable professional with over 10 years of customer service experience in a fast-paced retail environment. Proven ability to manage customer interactions, maintain accurate records, and deliver high-quality support with efficiency and attention to detail.
Now transitioning into a Virtual Assistant role, bringing strong communication skills, adaptability, and a commitment to exceeding client expectations.
Overview
6
Certification
10
years of professional experience
Work History
Mercury Drug CorporationGingoog City, Northern Mindanao
Pharmacy Assistant/ Customer Service
12.2014 - 11.2025
Job overview
- Processed prescriptions and maintained organized records
- Tracked inventory and ensured stock availability
- Tracked inventory to ensure optimal stock availability and minimize shortages
- Delivered fast, accurate, friendly customer service to enhance customer satisfaction
- Maintained compliance with company procedures and standards to uphold service quality
Sanford Marketing Corporation
Cashier
05.2014 - 11.2014
Job overview
- Processed daily transactions with 100% accuracy to ensure customer satisfaction
- Addressed customer inquiries and provided solutions to enhance service experience
- Organized sales and transaction records to support accurate reporting
Gingoog City Colleges
Assistant Librarian (Working Student)
05.2011 - 04.2014
Job overview
- Executed data entry and organized files to enhance administrative efficiency
- Maintained accurate records to support seamless daily operations
- Assisted patrons in locating library resources and navigating catalog systems.
- Supported library programs by organizing materials and preparing promotional content.
- Maintained accurate records of borrowed items, ensuring timely returns and inventory management.
Education
Gingoog City CollegesGingoog, Province Of Misamis Oriental, Philippines
Bachelor of Science from Marketing Management
Gingoog City CollegesGingoog, Province Of Misamis Oriental, Philippines
Bachelor of Science in Business Administration
04.2001
Skills
Administrative support
Data accuracy
Task prioritization
Organizational skills
Email Support
Critical thinking
Rapid adaptability
Client communication
Additional Information
CERTIFICATION AND TRAININGS
- Certified Virtual Assistant * Ultimate VA Course – Kurso.ph
- Employee of the Year- Mercury Drug Corporation
- Top Retailer- Mercury Drug Corporation, Gingooog City
- TRANSACYCLE MART-On-the-Job Training – Customer service, administrative support (data entry & records), and inventory management.
- First VITA PLUS -Leadership,Salesmanship,Speakers Workshop - Developed skills in leadership sales, communication and public speaking.
- REPRESENTATIVE (Jan 1,2020 to December 2021)- MERCURY FAMILY COUNCIL-Providing a Vital link in maintaining HARMONIOUS MANAGEMENT EMPLPOYEE RELATIONSHIP .
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Helping businesses stay organized, efficient, and deliver exceptional customer experiences.
Software
Certification
✔ 10 Years Proven Customer Service Experience
Timeline
Pharmacy Assistant/ Customer Service
Mercury Drug Corporation
12.2014 - 11.2025
Cashier
Sanford Marketing Corporation
05.2014 - 11.2014
Assistant Librarian (Working Student)
Gingoog City Colleges
05.2011 - 04.2014
Gingoog City Colleges
Bachelor of Science in Business Administration
04.2001
Gingoog City Colleges
Bachelor of Science from Marketing Management