Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mervin Zapanta

Computer System Design & Programming

Summary

Dedicated and detail-oriented with over (6) six years of experience in maintaining cleanliness in residential and commercial settings. Proficient in vice cleaning techniques and equipment committed to ensuring a sanitary and welcoming environment. Excellent time management skills and ability to work independently or as part of a team.

Overview

23
23
years of professional experience

Work History

SPECIALIZED CLEANER

: Clean International Inc
05.2023 - Current

● Disassembling the machines or equipment before doing cleaning tasks Cleaning the machines and equipment (Wash, rinse, and sanitize)

● Responsible and knowledgeable about CIP procedures as well as proper use of chemicals for degreasers, disinfectants, and other acid-based solutions.

● Pre-inspection and final inspection of the machines and equipments.

● re-assembling of the machines and equipments in the plant.

● Ensures all the cleaning procedures are in accordance with the company standard sanitation policy. Responsible for health and safety before and after the cleaning tasks.

UTILITY CLEANER

GBMercado Manpower Recruitment Agency
07.2022 - 11.2022

● Clean, stock and supply designated facility areas, carry out heavy cleansing tasks and special projects

● Perform and document routine inspection and maintenance activities

● Notify management of occurring deficiencies or needs for repairs, Stock and maintain supply room

FRONT DESK ASSOCIATE

FRONT DESKASSOCIATE
01.2022 - 05.2022

● Greet people entering the building, answering any inquiries, providing directions, and alerting guests when someone is there to meet or visit them. ● Provide information about our hotel, available rooms, rates, and amenities. Manage online and phone reservations. Perform all check-in and check-out tasks.

● Maintain updated records of bookings and payments. Inform guests about payment methods and verify their credit card data.

● Register guests collecting necessary information's (contact details and dates of stay)

HOTEL CLEANER

MSC Crewing Services Philippines, INC.
09.2019 - 06.2020

● Attend all work-related and training meetings as arranged by your Head of material from public areas.

● Be sure that all chemicals you use are in a bottle, sprayer or other container with the correct label.

● Carryout Guest's luggage, always wear Personal Protective Equipment (PPE).

● Clean carpets and disinfect the area, fixtures and fittings assigned by your supervisor.

● Report any damage, breakage or loss to your supervisor. Remove any damaged furniture (chairs, sofas etc.) walls and wall coverings, guest area public toilets.

● Place warning signs in areas where any kind of spillage (including water, chemical etc) could make the area slippery or dangerous in any way.

● Body spillage– a situation requiring your assistance in cleaning and disinfecting an area where a person (Guest or Crew member) may have had a body spillage (blood, vomit, or uncontrolled urine or fecal discharge)

HOTEL STEWARD

United Philippine Lines, INC.
06.2014 - 07.2016

• Apply hospitality standards at all times in guest and crew areas.

• Coverage of Stateroom Service as required as part of ongoing training.

• Follow all safety regulations (boat drills, life jacket issues etc) during the course of duty.

• Respond to all guest requests, queries and concerns in a timely manner.

• Adheres to the company's rules and regulations onboard as well as ashore, including all safety regulations. Report all repairs to be made in assigned section

• Correct usage, storage and labeling of all chemicals and other applicable equipment.

• Use cleaning machines under the guidance of management, maintain and store machinery in accordance with manufacturer's instructions or as designated by immediate supervisor.

• Maintenance and cleaning of open deck, public restrooms, crew bathrooms, crew areas, hallways, crew bar, back stage and crew laundries.

HOUSEKEEPING STAFF

Global Hotel & Leisure Properties, INC.
02.2013 - 06.2013

• Apply hospitality standards at all times. Report and follow up on all maintenance issues with the immediate supervisor.

• Ensure all villas, guestrooms, balconies, hallways, lobbies, lounges, restrooms, corridors, elevators,stairways, locker rooms, etc. set up and health standards are met

INVOICING CLERK

Alternative Network Resources
10.2012 - 12.2012

• Ensures on time processing of orders. Promotes monthly promos.

• Assists in administering operational procedures.

ADMIN STAFF

DGL Motorworks And General Services
07.2012 - 10.2012

• Preparation and submission of the weekly billing and various documents to Microvan Auctioneer and General Services.

• Encoding of the Material stocks issuance for Body Repair, Body Painting, and Unit Conversion.

• In-Charge of the itemize the before and after picture unit trucks and heavy equipments by folder.

• Receive and release of requested materials by sub-contractor employees in stock room.

• Assist in office works such as inventory of office, filling, answering phone calls,receive incoming documents and invoices and purchase office supplies.

ADMIN STAFF/MESSENGER

Mirof Resources INC. STEAG STATE POWERINC.
04.2011 - 08.2011

• Process and file government and private institutions transactions

• Deliver and pick-up documents, pay bills, send parcels/ documents via airport to airport

• Process Letter of Credit with the Bank.

• Assist in office works such as inventory of office supplies, filing, answering phone calls,receiving incoming documents and invoices, and purchasing office supplies.

ADMINISTRATIVE AIDE II / BOOKBINDER

CITY CIVIL REGISTRY OFFICE
03.2004 - 03.2011

• Receive and prepare Legal Instruments.

• Receive, encode, prepare and release Certified True Copies of Live Birth, Marriage and Death Certificate.

• Preparation and submission of the monthly report of the various civil documents to National Statistics Office as well as the reporting of death to the Provincial Commission on Election.

• Prepare index and record in logbook Certificate of the Live Birth.

• Filing and Record keeping correspondence other mailing jobs and arranges all Civil Registry records.

SERVICE CREW/ DINING CREW

UPLINE FOODS CORPORATION JOLLIBEE (ULO NG APO)
09.2001 - 02.2002

• Ensure 100% total customer satisfaction by Producing 100% gold Standard Soda & Soft serve Product & to maintain cleanliness of work station. Preparation of all kinds of beverages mix for soft serve products.

• Maintaining the cleanliness of the dining area as well cleaning and taking out the garbage

• Assist in assembling customers orders.

• Clean and sanitize the station

Education

Bachelor of Computer Science - Computer System Design & Programming

AMA Computer Learning Center
Olongapo City, Zambales, Philippines
04.2001 -

Skills

  • Microsoft Office Experience
  • Vehicle maintenance
  • Driving skills
  • Team management
  • Attention to detail

Timeline

SPECIALIZED CLEANER

: Clean International Inc
05.2023 - Current

UTILITY CLEANER

GBMercado Manpower Recruitment Agency
07.2022 - 11.2022

FRONT DESK ASSOCIATE

FRONT DESKASSOCIATE
01.2022 - 05.2022

HOTEL CLEANER

MSC Crewing Services Philippines, INC.
09.2019 - 06.2020

HOTEL STEWARD

United Philippine Lines, INC.
06.2014 - 07.2016

HOUSEKEEPING STAFF

Global Hotel & Leisure Properties, INC.
02.2013 - 06.2013

INVOICING CLERK

Alternative Network Resources
10.2012 - 12.2012

ADMIN STAFF

DGL Motorworks And General Services
07.2012 - 10.2012

ADMIN STAFF/MESSENGER

Mirof Resources INC. STEAG STATE POWERINC.
04.2011 - 08.2011

ADMINISTRATIVE AIDE II / BOOKBINDER

CITY CIVIL REGISTRY OFFICE
03.2004 - 03.2011

SERVICE CREW/ DINING CREW

UPLINE FOODS CORPORATION JOLLIBEE (ULO NG APO)
09.2001 - 02.2002

Bachelor of Computer Science - Computer System Design & Programming

AMA Computer Learning Center
04.2001 -
Mervin ZapantaComputer System Design & Programming