Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Merriam  Villa

Merriam Villa

Victorias City, Province Of Negros Occidental,NEC

Summary

Dynamic professional with a proven track record in customer service and office administration. Skilled in data entry and relationship management, I excelled in enhancing client trust and achieving high retention rates. My proactive approach and effective communication foster strong partnerships, driving sales success and operational efficiency.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

City Government of Victorias
07.2022 - 09.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management.

Sales Executive

IQOR, Philippines
01.2017 - 02.2019
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.

Mortgage Specialist, JP Morgan Chase and Company

Teleperformance, Philippines
12.2014 - 12.2016
  • Enhanced client trust in the organization through transparent communication and consistent delivery on commitments.
  • Achieved high customer retention rate through exceptional relationship management and personalized service.
  • Collaborated with real estate agents to establish referral networks, fostering mutually beneficial partnerships.

Sales Executive

Aegis Peoplesupport Cebu
01.2011 - 12.2012
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.


Education

Bachelor of Arts - Marketing

Central Philippine University
Iloilo City, Province Of Iloilo, Philippines
10-2011

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Timeline

Administrative Assistant

City Government of Victorias
07.2022 - 09.2024

Sales Executive

IQOR, Philippines
01.2017 - 02.2019

Mortgage Specialist, JP Morgan Chase and Company

Teleperformance, Philippines
12.2014 - 12.2016

Sales Executive

Aegis Peoplesupport Cebu
01.2011 - 12.2012

Bachelor of Arts - Marketing

Central Philippine University
Merriam Villa