Summary
Overview
Work History
Education
Skills
Timeline
Generic
Merly Ciata

Merly Ciata

Waitress
Dauis

Summary

Dynamic and results-driven waitress with a proven track record at A9 SB2, excelling in customer service and team collaboration. Leveraged upselling techniques to enhance guest experiences, contributing to increased sales. Adept at problem-solving, ensuring customer satisfaction and fostering a positive dining atmosphere.

Overview

5
5
years of professional experience

Work History

Waitress

A9 SB2
04.2023 - 07.2025
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Service Crew Member

Cafe Snow Park
03.2021 - 06.2021
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Maintained a clean and organized work environment for improved customer experiences.

Waitress

Tutticibi Restaurant
05.2020 - 10.2020
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

High School Diploma -

Biking Technical Vocational High School
Biking Dauis Bohol
03.2023

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Upselling techniques

Timeline

Waitress

A9 SB2
04.2023 - 07.2025

Service Crew Member

Cafe Snow Park
03.2021 - 06.2021

Waitress

Tutticibi Restaurant
05.2020 - 10.2020

High School Diploma -

Biking Technical Vocational High School
Merly CiataWaitress