Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic
Merlie Sicat

Merlie Sicat

Admin Assistant /Virtual Assistant / Costumer Service Representative
Angeles City

Overview

6
6
years of professional experience
2
2
Languages

Work History

Medical Record Retrival

EIS
angeles city
08.2022 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Gained strong leadership skills by managing projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Passionate about learning and committed to continual improvement.
  • Applied effective time management techniques to meet tight deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.

Administrative Clerk

Public Transportation and Regulatory Office
Angeles City
06.2020 - 08.2022
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Communicated with customers via personal , phone and email to confirm deliveries and respond to inquiries.
  • Double checking details to the hard copy until to the soft copy of the client.
  • Proofread and edited professional documents to fix errors.
  • Created and updated records and files to maintain document compliance.
  • Input data and processed system change to generate accurate reports.

Catering Coordinator

Sea games 2019
Angeles City
10.2019 - 01.2020
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Encouraged preparation of product according to recipe and in compliance with allergen and sanitation standards.
  • Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
  • Oversaw food preparation and monitored safety protocols.
  • Motivated staff to perform at peak efficiency and quality.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Coordinated with catering staff to deliver food services for special events and functions.

Office Staff Assistant

Australian Visas
angeles
01.2019 - 09.2019
  • Interacted with customers by phone, email, or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Maintained and updated office records, both digital and physical.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Established administrative work procedures to track staff's daily tasks.

Graphic Design Assistant

Tribu Melgar Digital Printing
angeles
01.2017 - 03.2018
  • Developed creative design for print materials, brochures, banners, and signs.
  • Met with customers to present mockups and collect information for adjustments.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Created motion graphics and video content for websites and applications.
  • Developed innovative designs for variety of clients in graphic design industry.
  • Edited and enhanced existing artwork and graphics.
  • Utilized typography techniques to create compelling designs.
  • Created artwork for product packaging and promotional materials.
  • Designed creative digital displays used in online advertising for local businesses.

Education

Bachelor of Science - Development Communication

Pampanga State Agricultural University
Pampanga
04.2001 -

Skills

Admin assistant/Encoding /CSR

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Accomplishments

  • Documented and resolved by doing research which led to Accomplishment.

Software

Excel

Google Excel

Microsoft Word

Photoshop

Gmail

Calls

Internet /research

Interests

Admin Clerical Works

Encoding

Calls

Research/ for areas

Photoshop

Timeline

Medical Record Retrival

EIS
08.2022 - Current

Administrative Clerk

Public Transportation and Regulatory Office
06.2020 - 08.2022

Catering Coordinator

Sea games 2019
10.2019 - 01.2020

Office Staff Assistant

Australian Visas
01.2019 - 09.2019

Graphic Design Assistant

Tribu Melgar Digital Printing
01.2017 - 03.2018

Bachelor of Science - Development Communication

Pampanga State Agricultural University
04.2001 -

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Merlie SicatAdmin Assistant /Virtual Assistant / Costumer Service Representative