MERLIE M. GERUNDIO
HR Acquisition Specialist
Lapu-Lapu City
Summary
Human Resources Professional with over 7 years of experience in recruitment, employee onboarding, and guidance counseling. Delivered effective talent acquisition and employee relations through strong communication and organizational skills. Committed to continuous improvement, currently pursuing a Master's Degree in Guidance and Counseling.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Human Resource Admin/CSR (Freelance)
Unibrew Trading Inc.
Mandaue City
05.2026 - Current
- Addressed inbound customer calls, delivering professional and courteous responses to inquiries.
- Demonstrated active listening to understand customer needs, providing precise and relevant information.
- Facilitated the communication of customer feedback and concerns to relevant departments for prompt action.
- Resolved customer complaints by implementing effective solutions or escalating to appropriate departments, ensuring timely responses.
- Processed cash and check sales during the Accounting Specialist's absence.
- Ensured accurate recording and posting of sales in the absence of the Accounting Specialist.
- Maintained comprehensive records of customer interactions and feedback for analysis and continuous improvement efforts.
- Assisted the inventory department with customer insights and data that influence inventory strategies.
School Counselor
GT Northeast Academy
Liloan
10.2023 - 11.2024
- Organizes comprehensive group and individual counseling sessions across various grade levels.
- Coordinated structured learning activities aligning with developmental needs of different year levels.
- Conducted orientation programs for teachers and students, enhancing understanding of school policies and support systems.
- Conducts orientation programs for teachers, elementary, and high-school students.
- Facilitates the completion of individual profile sheets to enhance student records.
- Executed various responsibilities assigned by school principal as assigned by the school principal.
- Facilitated individual and group counseling sessions to support student emotional and academic development.
- Developed and implemented comprehensive guidance programs addressing social, emotional, and behavioral needs.
- Collaborated with educators and parents to create personalized intervention plans for at-risk students.
- Conducted assessments to identify student strengths, weaknesses, and areas for improvement in academic performance.
Part-Time Guidance Counselor
Cebu Technological University - Main Campus
Cebu City
10.2021 - 09.2023
- Conducts counseling sessions for referrals and walk-in clients, providing support and guidance.
- Facilitated information sessions to enhance student awareness of available resources.
- Organized group dynamics for evening students, fostering social interaction and community building.
- Conducted orientation programs for freshmen and transfer students, aiding their transition into the academic environment.
- Administers and interprets standardized tests for evening students, ensuring understanding of outcomes.
- Coordinates structured learning activities for evening students across various year levels.
- Organizes group dynamics for evening students to promote social interaction.
- Assisted with various administrative tasks to support team operations. as delegated by the immediate supervisor.
Payroll & Benefits Associate
Prince Retail Group of Companies
Mandaue
12.2020 - 10.2021
- Reviewed completeness and accuracy of statements of accounts (SOA/billing) from security agencies and manpower service providers; coordinated with stakeholders to resolve inaccuracies and reconcile discrepancies.
- Collaborated with security agencies and manpower providers to resolve attendance and payroll concerns, ensuring timely and accurate processing.
- Oversees the release of final pay and certificates of employment for main office and branches throughout Luzon, Visayas, and Mindanao.
- Facilitated loan applications for Security Bank, GEM, and emergency loans, supporting employees' financial needs.
- Released company uniforms across the main office and branches in Luzon, Visayas, and Mindanao.
- Managed the release of final pay and certificates of employment for the main office and branches in Luzon, Visayas, and Mindanao.
People Acquisition Specialist (HR Recruitment - Operations)
Prince Retail Group of Companies
Mandaue City
11.2019 - 09.2020
- Screened and assessed job applications through initial interviews and pre-employment examinations, ensuring candidate suitability for roles.
- Facilitates final interviews and assessments in collaboration with the hiring manager, ensuring alignment with organizational needs.
- Performs background investigations and reference checks on applicants to validate credentials and qualifications.
- Prepared monitoring and recruitment-related reports, including plantilla monitoring reports, for superiors.
- Collaborated with cross-functional teams to streamline due diligence processes and enhance efficiency.
HR Recruitment & Selection Officer
Asia Glass Palace Group of Companies
Cebu City
03.2017 - 06.2019
- Coordinated recruitment and selection processes by managing personnel and personal action requests from managers, ensuring timely placement of qualified candidates.
- Maintains a comprehensive qualifications database and coordinates job postings.
- Organizes interviews, entrance testing, and background checks for candidates.
- Handles onboarding processes, including orientations and contract signings, while completing necessary documentation.
- Oversaw onboarding and offboarding processes to ensure adherence to organizational policies and maintain compliance.
- Manages relationships with agencies, ensuring compliance of agency supervisors and contracts (including Manpower and Security Agencies).
- Coordinates exit interviews and clearance procedures with departing employees.
- Facilitates annual compliance checks, including CPA (Cebu), manpower lists, chest X-rays, and Cedula for business needs.
- Requested access code for alarm system at Asia Glass Building to enhance security measures.
Education
Master of Arts in Education - Guidance and Counseling
Cebu Technological University
Cebu City, Philippines07-2028
Bachelor of Science - Psychology
University of San Jose- Recoletos
Philippines05-2016
Skills
Data entry
Microsoft Office
English proficiency
Adaptability
Self-motivation
Conflict resolution
Active listening
Critical thinking
Certification
(CHRA) Certified Human Resource Associate
Timeline
Human Resource Admin/CSR (Freelance)
Unibrew Trading Inc.
05.2026 - Current
(CHRA) Certified Human Resource Associate
03-2024
School Counselor
GT Northeast Academy
10.2023 - 11.2024
Part-Time Guidance Counselor
Cebu Technological University - Main Campus
10.2021 - 09.2023
Payroll & Benefits Associate
Prince Retail Group of Companies
12.2020 - 10.2021
People Acquisition Specialist (HR Recruitment - Operations)
Prince Retail Group of Companies
11.2019 - 09.2020
HR Recruitment & Selection Officer
Asia Glass Palace Group of Companies
03.2017 - 06.2019
Bachelor of Science - Psychology
University of San Jose- Recoletos
Master of Arts in Education - Guidance and Counseling
Cebu Technological University