Proven Merchandiser at United Laboratories Philippines, adept in vendor relations and inventory management, significantly enhanced customer satisfaction and sales through innovative merchandising strategies. Reliable, with a knack for fostering professional relationships and a track record of boosting store appearance and efficiency. Skilled in retail sales and marketing, consistently achieving and surpassing goals.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
Merchandiser
United Laboratories Philippines
01.2024 - Current
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Verified products appeared at correct locations in proper quantities.
Updated pricing and signage to complete product displays and educate customers.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Prepared healthy, age-appropriate snacks and meals.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Played games, worked on puzzles, and read books to young children.
Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
Monitored children's play activities to verify safety.
Assisted with light housekeeping duties as well as running errands.
Transported children to and from school, medical appointments, and extra-curricular activities.
Assistant Nurse Manager
Dominican Hospital
10.2020 - 01.2022
Supervised, directed, and motivated high-quality performance from nursing staff.
Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
Created work schedules for multiple shifts to confirm complete floor coverage.
Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
Developed departmental goals and objectives to improve satisfactory rating with patients.
Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
Increased patient satisfaction by implementing individualized care plans and coordinating with interdisciplinary teams.
Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
Assisted Nurse Manager.
Service Crew Member
Obiso Family
03.2015 - 01.2017
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Maintained a clean and organized work environment for improved customer experiences.
Enhanced customer satisfaction by providing efficient and friendly service.
Kept customers and crew areas organized.
Collaborated with team members to meet high standards of service during peak hours.
Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Kept all prep areas clean by sweeping, mopping, and washing down counters.
Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
Operated cash registers and POS systems, handling over $Amount in cash daily.
Took orders, prepared meals, and collected payments.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Operated cash register to ring up final bill and process various forms of payment.
Cashier Assistant
Swiss Mart
05.2012 - 10.2014
Met customer needs through polite, friendly and attentive service.
Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
Removed trash, swept, and mopped floors for professional appearance.
Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.