MERIAM GALUPE
Olongapo City, Province Of Zambales
Summary
Accomplished Utility Specialist with a proven track record at RBM Rentals, excelling in analytical problem-solving and outstanding customer service. Expert in technical utility systems, demonstrated through significant improvements in utility performance and efficiency. Skilled in project management, ensuring seamless operations and compliance with safety standards. Achieved a notable increase in customer satisfaction through effective communication and service excellence.
Overview
2
2
years of professional experience
Work History
Utility Specialist
RBM Rentals
08.2023 - Current
Operations and Maintenance
- Managing and maintaining essential system (e.g., electricity, water, gas, trash or telecommunications).
- Conducting inspections and troubleshooting issues.
- Ensuring compliance with safety standards and regulations.
Customer Support and Service
- Assisting customers with utility related concerns.
- Handling service request, billing inquiries, and problem resolutions.
- Communicating with internal teams and external vendors.
Administrative and Technical Support.
- Managing records, documentation, and utility data.
- Coordinating utility installations, repairs, and upgrades.
- Monthly reports to track and analyze utility performance.
Project Coordination
- Supporting utility-related projects from planning to execution.
- Collaborating with different departments to meet project goals.
- Monitoring timelines, budgets, and resources.
Education
Bachelor of Science - Entrepreneurship
Subic Bay Colleges Inc.
Olongapo City, Province Of Zambales, Philippines03-2020
Skills
- Analytical Problem-Solving
- Technical knowledge of utility systems
- Communication and customer service
- Data analysis and reporting
- Project management
Languages
English
Advanced (C1)
Timeline
Utility Specialist
RBM Rentals
08.2023 - Current
Bachelor of Science - Entrepreneurship
Subic Bay Colleges Inc.
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