Xero
MERENISSA LUCERO JAEN
Full-Cycle Bookkeeper (Xero & QuickBooks Online Certified Advisor) / Operations Manager
Lipa City,BTG
Summary
Whether youβre a startup in need of basic bookkeeping services or an established business requiring comprehensive financial management, as a ππππππ πππ πππ, I empower business owners to take control of their finances with accurate, timely, and stress-free bookkeeping solutions. With a focus on clarity and consistency, I ensure that every number tells the right storyβso you can focus on growing your business with confidence.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
BUSINESS OPERATIONS MANAGER
Riveted Software Corporation
09.2023 - 11.2024
- Corporate Secretary / Treasurer, Human Resource Department Head, Admin / Accounting Associate
- Daily oversight of business operations functions, ensures that everything runs smoothly from one day to another
- Ensure compliance with industry regulations and internal policies
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization, providing information, and insight into corporate policies and procedures
- Manage employee tasks, create a productive work environment, and motivate employees
- Oversee accounting, bank processes and money handling, monitoring the financial data.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Work with executive management to discuss strategic initiatives and available budgets
- Implemented escalation procedures to effectively handle time-sensitive issues.
SENIOR SUPERVISOR - OFFICER IN CHARGE
Super Value Inc.
06.2014 - 04.2023
- Stand-in Store Manager
- Manage the store operations so as to control costs, maintain projected profit margins and sales targets
- Assist in maintaining the store to provide a pleasant shopping experience for customers and good working environment for employees
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
SM Innovation Supervisor
Super Value Inc.
04.2017 - 07.2017
- Responsible on overall SM Kitchen ready meals related operation
- Regular monitoring of project display (base on standards), replenishment and gathering of customer feedback (on quality, taste, packaging, price etc.)
- Generate sales report and provide summarized feedback and recommendations
Store Inbound and Outbound Logistics Supervisor
Super Value Inc.
03.2014 - 05.2014
- Responsible on overall in/out of stocks/assets, suppliers and warehouse related operation
- Secure proper implementation of company policies and procedures on Receiving and Dispatching
Front End Supervisor (aka Customer Service Supervisor)
Super Value Inc.
08.2013 - 02.2014
- Ensure fast processing and smooth flow of check-out transactions, to avoid long customer queue
- Facilitate training, orientation and workshops of Front-end cashiers, baggers and staff
- Attend to customer complaints and inquiries
- Supervise and monitor tenantβs sales performance and personnel administratively and report incidents and violations to Leasing Department
Selling Supervisor
Super Value Inc.
09.2011 - 01.2013
- Managed sales floor, proactively and reactively assisting customers with queries, complaints and purchases
- Advised customers on purchases based on their personal needs, current promotions and other sales-based considerations
Administrative Assistant Supervisor
Super Value Inc.
01.2008 - 08.2010
- Administer Leasing, Security and Maintenance and Permits and Licenses
- Assist Manager in organizing and planning store events
- South Luzon Trainor
Administrative Assistant
Super Value Inc.
07.2006 - 01.2008
- Responsible for providing administrative and secretarial functions in the assigned department
- Coordinates with internal and external customers
- Perform related task such as encoding, typing, filing and safekeeping records
Advertisement and Promotion / Marketing Assistant
Super Value Inc.
06.2007 - 10.2007
- Responsible in the store promotions/marketing implementation
- Prepare report to management on the result of promotions activity
- Custodian of premium area
Education
Bachelor of Science - in Commerce Major in Business Management
De La Salle Lipa
Lipa City, Philippines03-2006
Bookkeeping
Kajea Bookkeeping Online Course
Philippines 03.2025 - 04.2025
Skills
- Budgeting and forecasting
- Business administration & development
- Business workflows
- Knowledgeable on SAP application
- E-Food Retail System
- Cash Handling & POS
- Strong Leadership & Interpersonal communication
- Service Oriented
- Customer Relations
- Contracts & negotiations
- Time Management
- Data management
- Microsoft office proficient
- Quickbooks
- A/P and A/R
- Accounting
- Financial statements expertise
- Accounts payable
- Inventory tracking
- Bank reconciliation
- Transaction entry
- Invoice processing
- Financial recordkeeping
- Project management
- Accounting and bookkeeping
- Bookkeeping
- Bank statement reconciliation
- Accounts payable specialist
- Cash flow management
- Record preparation
- SEC proficiency
- Account reconciliation
- Bookkeeping software
- Accounts receivable
- Accounts payable management
- Vendor management
- Financial reporting
- Budget support
- General ledger entries
Certification
Career Service Professional Eligibility - Civil Service Commission Licensure
- Certified Xero Advisor, Xero - February 2025
- QuickBooks Online Pro Advisor, Intuit QuickBooks Online - April 2025
- Kajea Bookkeeping Online Course Training - March 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
QuickBooks
SAP
Slack
Timeline
Bookkeeping
Kajea Bookkeeping Online Course
03.2025 - 04.2025
BUSINESS OPERATIONS MANAGER
Riveted Software Corporation
09.2023 - 11.2024
SM Innovation Supervisor
Super Value Inc.
04.2017 - 07.2017
SENIOR SUPERVISOR - OFFICER IN CHARGE
Super Value Inc.
06.2014 - 04.2023
Store Inbound and Outbound Logistics Supervisor
Super Value Inc.
03.2014 - 05.2014
Front End Supervisor (aka Customer Service Supervisor)
Super Value Inc.
08.2013 - 02.2014
Selling Supervisor
Super Value Inc.
09.2011 - 01.2013
Administrative Assistant Supervisor
Super Value Inc.
01.2008 - 08.2010
Advertisement and Promotion / Marketing Assistant
Super Value Inc.
06.2007 - 10.2007
Administrative Assistant
Super Value Inc.
07.2006 - 01.2008
Bachelor of Science - in Commerce Major in Business Management
De La Salle Lipa
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