MERCYDETH TOMIS
E-commerce & Operations Assistant
Taguig,NCR
Summary
Experienced in e-commerce operations, sales coordination, and supplier sourcing. Skilled in managing orders, logistics, and client communication, with basic knowledge of QuickBooks Online. Former Store Supervisor with strong organizational and customer service skills.
Overview
12
12
years of professional experience
2
2
Certificates
Work History
E-commerce & Operations Assistant
Everyday Grind Ventures, LLC
Taguig
08.2024 - Current
- Built and managed e-commerce websites
- Handled sales coordination with clients in Colorado and California
- Sourced suppliers and coordinated production in the Philippines
- Managed purchasing and vendor communication for a coffee shop in Guam
- Processed orders and arranged shipment to clients
- Performed basic bookkeeping using QuickBooks Online (QBO)
- Assisted in daily business operations and administrative tasks
Retail Store Supervisor
Bikelife Trading Co.Ltd
Taguig
06.2019 - 09.2022
- MotoStyle SM Aura Premiere
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Conducted inventory analysis to determine optimal stock levels.
- Determined layout of store merchandise for visual appeal to consumers.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Answered product questions and assisted customers in selection and checkout.
Head cashier
Motostyle SM Aura Premiere
04.2017 - 03.2019
Head cashier/Sales Assistant
DAINESE Store Shangri-La Ortigas
10.2016 - 12.2016
Cashier
Robinsons Supermarket Star mall Alabang
11.2013 - 05.2016
Customer Service Assistant /Cashier
The SM Store Bacolod City
10.2013
Cashier
Jollibee Corp
10.2013
Education
Associate - Industrial Technology Major in Foods trade technology
04-2013
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04-2010
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04-2006
Skills
E-commerce Management (Shopify / website handling)
Former Store Supervisor with leadership experience
Sales Coordination & Customer Support
Supplier Sourcing & Procurement
Order Processing & Fulfillment
Logistics & Shipping Coordination
Client Communication (US-based clients)
Negotiation with Suppliers
Time Management & Multitasking
POS Systems
Staff Management Inventory
Management Store operations
Certification
Retail Store Supervisor 2023
Birthday
03/18/93
Personal Information
- Age: 32
- Height: 5'2"
- Weight: 56kg
- Religion: Roman Catholic
Civil Status
Single
Timeline
E-commerce & Operations Assistant - Everyday Grind Ventures, LLC
08.2024 - Current
Retail Store Supervisor - Bikelife Trading Co.Ltd
06.2019 - 09.2022
Head cashier - Motostyle SM Aura Premiere
04.2017 - 03.2019
Head cashier/Sales Assistant - DAINESE Store Shangri-La Ortigas
10.2016 - 12.2016
Cashier - Robinsons Supermarket Star mall Alabang
11.2013 - 05.2016
Customer Service Assistant /Cashier - The SM Store Bacolod City
10.2013
Cashier - Jollibee Corp
10.2013
Lopez Jaena National High School - ,
San Miguel Elem. School - ,
Carlos Hilado Memorial State College - Associate, Industrial Technology Major in Foods trade technology