Angaza business solution system
Meneplay Derrick Suakollie
Customer Care Representative
Makati City,Philippines
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of post-secondary education
1
1
Language
Work History
Customer Service Representative
Easy Solar
Monrovia , Liberia
Apr.2021 - Jul.2021
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Master Of Business Administration - Business Administration
Trinity University of Asia
Quezon City, Philippines 08.2022 - Current
Bachelor Of Applied Science In Information Technology - Computer System Administration
Starz University
Monrovia, Liberia 03.2016 - 06.2020
Skills
Report preparation
Complaint resolution
Professional telephone demeanor
Multi-line phone talent
Creative problem solving
Account management
Recordkeeping strengths
CRM
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Timeline
Master Of Business Administration - Business Administration
Trinity University of Asia
08.2022 - Current
Customer Service Representative
Easy Solar
Apr.2021 - Jul.2021
Bachelor Of Applied Science In Information Technology - Computer System Administration
Starz University
03.2016 - 06.2020