Microsoft Office
Melwin Diaz
Admin Assistant
BINANGONAN,RIZAL
Summary
Dynamic administrative professional and leader with 12 years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts invoices and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled data entry and data management with superior communication, computer, support and organizational skills.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Admin Coordinator
Saudi Ground Services
Jeddah
04.2009 - Current
- Prepared detailed documents and reports in adherence administrative processes.
- Collaborated in timely processing of purchase request order in SAP ERP system.
- Monitored and directed incoming mail and prepared outgoing mail.
- Maintained databases and contact lists to keep important customers contact information accurate and up to date.
- Created and maintained detailed records of office expenses to accurately predict future budget requirements.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintained office calendars to track important dates and deadlines.
- Assisted management with special projects to complete all tasks by deadlines.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Created and maintained data entry logs to track data entry activities.
- Completed data entry tasks with accuracy and efficiency.
Transcriptionist - Project Based
Halifax Centra Libraries Company
Nova Scotia
03.2023 - 03.2023
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Returned printed and electronic form dictated reports for signature, and corrections.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Stayed current with industry terminology to provide accurate transcription services.
- Maintained database of transcribed documents for easy access and retrieval.
- Responded to inquiries regarding transcripts to provide information and resolve issues.
- Reviewed and edited transcripts to verify and provide accurate and complete information.
- Transcribed sensitive documents with complete confidentiality.
- Verified accuracy of transcribed material prior to finalization.
Facebook Market Place - Online Publisher
Axios Mobile
Victoria
01.2022 - 12.2023
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Worked well in team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Provided professional services and support in dynamic work environment.
- Identified issues, analyzed information and provided solutions to problems.
Insurance Admin Clerk
Toyota Motors Philippines
Makati
06.2005 - 07.2008
- Provided professional services and support in dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and fast-paced environment.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office office and Google Suit.
- Secured and protected data from unauthorized access by complying with security protocols.
- Preserved customer confidence and protected operations by keeping information confidential.
- Utilized techniques for increasing data entry speed.
Education
Bachelor of Science - Marketing
University of Rizal System Binangonan
Binangonan Philippines 06.2002 - 04.2006
Skills
Database administration
Software
Google Suite
SAR ERP
Telegram
Zoom
Accomplishments
- Resolved product issue through consumer testing.
- Achieved result by introducing power BI software for dashboard reporting.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Achieved result by completing task with accuracy and efficiency.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
Timeline
Transcriptionist - Project Based
Halifax Centra Libraries Company
03.2023 - 03.2023
Facebook Market Place - Online Publisher
Axios Mobile
01.2022 - 12.2023
Admin Coordinator
Saudi Ground Services
04.2009 - Current
Insurance Admin Clerk
Toyota Motors Philippines
06.2005 - 07.2008
Bachelor of Science - Marketing
University of Rizal System Binangonan
06.2002 - 04.2006
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