Summary
Overview
Work History
Education
Skills
References
PERSONAL DATA
Timeline
Generic
MELVIN TAROY

MELVIN TAROY

Davao City

Summary

Dynamic, high-performing, excelling in revenue generation and relationship building. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Expert in crafting tailored sales strategies and executing high-quality events, leveraging strong negotiation skills to exceed client expectations and drive market growth. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

10
10
years of professional experience

Work History

Event Sales Manager- Head of Events

Acacia Hotel Davao
Davao City
03.2025 - Current
  • Developed tailored sales proposals to meet client needs and preferences.
  • Developed and implemented event sales strategies to increase revenue and market share.
  • Resolved any customer complaints or issues that arose during an event.
  • Oversaw event execution, ensuring adherence to timelines and quality standards.
  • Produced weekly and monthly reports highlighting key performance indicators for management review.

Duty Officer

Acacia Hotel Davao
Davao City
05.2024 - 03.2025
  • Handling customer complaints, resolving issues, and ensuring safety and compliance.
  • Train, supervise, counsel, and administer disciplinary procedures for front office team members.
  • Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
  • Coordinated daily operations to ensure guest satisfaction and smooth hotel functions.
  • Facilitated communication between departments to enhance service delivery.

Events Sales Executive

Acacia Hotel Davao
Davao City
03.2022 - 05.2024
  • Generating revenue through the sale of event spaces, hotel rooms, food and beverages, and other marketing promotions.
  • Assist the Event Sales Manager in monitoring the hotel competitors' rates and accounts.
  • Maintain close contact with existing clients, and develop business leads to increase sales.
  • Develop new business from companies and organizations through sales calls and telemarketing.
  • Conducted site visits with clients to showcase event spaces and amenities.

Front Office Associate

Acacia Hotel Davao
Davao City
11.2021 - 03.2022
  • Achieve positive outcomes from Guest queries in a timely and efficient manner.
  • Demonstrate a high level of customer service at all times.
  • Demonstrate knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge.

Restaurant Supervisor

Wild Wings
Davao City
11.2020 - 11.2021
  • Checking in on dining customers to inquire about food quality and service.
  • Resolving customer complaints in a professional manner.
  • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  • Ensured compliance with health and safety regulations in food handling.

Sales Account Executive

Davao Royal Suites and Residences
Davao City
11.2017 - 09.2020
  • Generating revenue through hotel rooms, event spaces, and sales of hotel outlets.
  • Identify and reach out to potential clients to expand our customer base.
  • Manage the entire sales process, from prospecting to closing deals.
  • Meet and exceed sales targets on a consistent basis.
  • Developed strong client relationships to enhance customer satisfaction and retention.

Outlet Attendant

Waterfront Insular Hotel Davao
Davao City
02.2016 - 12.2016
  • Providing excellent wait service to ensure satisfaction.
  • Making customer orders and delivering food and beverages.
  • Taking menu recommendations, answering questions, and sharing additional information with restaurant patrons.
  • Cleaning tables and dining area.
  • Setting up tables.

On-the-Job Trainee

Waterfront Insular Hotel Davao
Davao City
04.2015 - 06.2015
  • Responsible for the total cleaning of rooms. Ensure that hotel rooms are clean, tidy and inviting to guests. All aspects of cleaning are covered.
  • Change guest room and bathroom linens.
  • Restocking and maintaining the supply cart.
  • Providing guests with extra amenities when requested.
  • Disposing of garbage in the designated areas.

Education

Hospitality and Restaurant Services

STI Tagum
Tagum City, Philippines
05-2015

Skills

  • Customer Service
  • Negotiation Skills
  • Relationship Building
  • Business Communication
  • Sales Skills
  • Event Planning
  • Market Analysis
  • Revenue Generation
  • Team Leadership
  • Event Management

References

  • Kate Remolacio, Room Sales Manager, +639178484225, Acacia Hotel Davao
  • Agot Serrano, General Manager, +639171501775 Vivere Hotel
  • Marielle Cabatuan, HR Officer, +639761232953, Acacia Hotel Davao

PERSONAL DATA

  • Gender: Male
  • Height: 5’8”
  • Birthday: 1996-08-27
  • Weight: 81kg
  • Age: 29 years old
  • Civil Status: Single

Timeline

Event Sales Manager- Head of Events

Acacia Hotel Davao
03.2025 - Current

Duty Officer

Acacia Hotel Davao
05.2024 - 03.2025

Events Sales Executive

Acacia Hotel Davao
03.2022 - 05.2024

Front Office Associate

Acacia Hotel Davao
11.2021 - 03.2022

Restaurant Supervisor

Wild Wings
11.2020 - 11.2021

Sales Account Executive

Davao Royal Suites and Residences
11.2017 - 09.2020

Outlet Attendant

Waterfront Insular Hotel Davao
02.2016 - 12.2016

On-the-Job Trainee

Waterfront Insular Hotel Davao
04.2015 - 06.2015

Hospitality and Restaurant Services

STI Tagum

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MELVIN TAROY