Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

MELVIN PROVIDO

RETAIL OPERATION SUPERVISOR
Cavite City, Province Of Cavite,CAV

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

19
19
years of professional experience
1989
1989
years of post-secondary education

Work History

RETAIL OPERATION SUPERVISOR

I Merch Media Inc
01.2023 - Current
  • Oversee sell-out performance.
  • Retail Execution.
  • Coordination.
  • Reporting and analysis.
  • Market Intelligence.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Achievement:

  • Grew the sell-out performance of retained stores of Royal Star Appliances to 150% 2024-2025.
  • Grew the sell-out performance of SM Appliances in South Luzon by 9% despite of the deletion of selected cooker product in SM Dealer and Limited stocks in dealer warehouse.

FREE LANCE SALES REPRESENTATIVE

HARI GARMENTS
06.2022 - 12.2022
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Identified and tapped into new markets, significantly expanding customer base.


Achievement:

Was able to pipeline Hari Garment's product in the following Dealer.

  • Cash & CArry Department Store.
  • Fortune King.
  • Divimart.
  • ETC.

COORDINATOR

I Merch Media Incorported
09.2021 - 05.2022
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Kept high average of performance evaluations.
  • Completed bi-weekly DTR checking for 28 employees.

MEDICAL CONSULTANT

HOMELAB
01.2021 - 07.2021

Offer medical services , Covid test, Laboratory, ETC. To Clinics and Industrial Companies.

ACCOUNT SUPERVISOR

Acabar Marketing International Inc.
02.2019 - 06.2020
  • Engaged in daily communication with clients to establish and maintain positive working relationships.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Kept high average of performance evaluations.
  • Completed bi-weekly DTR checking for 28 employees.

REGIONAL ACCOUNT MANAGER

ACABAR MARKETING INTERNATIONAL INC.
04.2017 - 11.2018


  • Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
  • Utilized customer relationship management systems to document client interactions.
  • Manage project execution such as free clinic, and Mall activation exclusive for Watson's Pharmacy.
  • Ensure that 95% of Pfizer Ethical Product is available at least in big branches of Drugstore per district and regions.
  • Supervise dental clinic's supervisor to increase the demand for Ponstant and Dalacin-C in Dental Clinic level nationwide through effective engagement with the Doctors nationwide.
  • Manage supply freebies for Dental Clinics. Such as Ball pen, Umbrella, Ponstant product.


PMS

ACABAR MARKETING INTERNATIONAL INC
01.2011 - 04.2017
  • Ensure that 95% of Pfizer Ethical Product is available at least in big branches of Drugstore per district and regions.
  • Branch Manager engagement in assign area and create good rapport.
  • Negotiate P.O. for products of Pfizer Pharmaceutical which is not available within the district and communicate to medreps for patient demands.
  • Attend free clinic activation, relay all concerns to Marketing Managers and recommend a better plan to improve the project.
  • Engage with the assign Doctors.

PROJECT COORDINATOR

PROMO EDGE CORP
12.2010 - 01.2011
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Kept high average of performance evaluations.
  • Completed bi-weekly DTR checking for 15 project employee.

OPERATION SUPERVISOR

ACTIVE MULTI MARKETING INC
06.2009 - 11.2010
  • Manage 11 clients, 13 Coordinators and 700 Merchandiser's Nationwide.
  • Ensure 100% deployment in all dealer nationwide specially those stores with charges.
  • Attend client's concern and find immediate solution to address the issue.
  • Provide Accurate and timely inventory report and off-take report for 11 clients on a weekly basis including sandman inventory for Hershey's.
  • Provide solution on issue's concerning action committed by Merchandiser's and Coordinator's.


COORDINATOR

GALLEON SERVICES
07.2007 - 06.2009
  • Conduct regular visit to assign area's, monitor Merchandiser display, price tag, Freshness report, basic merchandising procedure, ensure promotion is implemented, merchandising planogram is being followed and base on marketing guidelines.
  • Issue Incident Report in committed violation of Merchandiser.
  • Regular communication to clients representative, give feedback and recommendations.
  • Attend immediate action on issue in trade level.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Kept high average of performance evaluations.

Education

MUNTINLUPA NATIONAL HIGH SCHOOL
MUNTINLUPA

EARN COMPUTER SCHOOL
Las Pinas, Metro Manila, Philippines
10-1993

Skills

Process improvement

Education

other,other

Timeline

RETAIL OPERATION SUPERVISOR

I Merch Media Inc
01.2023 - Current

FREE LANCE SALES REPRESENTATIVE

HARI GARMENTS
06.2022 - 12.2022

COORDINATOR

I Merch Media Incorported
09.2021 - 05.2022

MEDICAL CONSULTANT

HOMELAB
01.2021 - 07.2021

ACCOUNT SUPERVISOR

Acabar Marketing International Inc.
02.2019 - 06.2020

REGIONAL ACCOUNT MANAGER

ACABAR MARKETING INTERNATIONAL INC.
04.2017 - 11.2018

PMS

ACABAR MARKETING INTERNATIONAL INC
01.2011 - 04.2017

PROJECT COORDINATOR

PROMO EDGE CORP
12.2010 - 01.2011

OPERATION SUPERVISOR

ACTIVE MULTI MARKETING INC
06.2009 - 11.2010

COORDINATOR

GALLEON SERVICES
07.2007 - 06.2009

MUNTINLUPA NATIONAL HIGH SCHOOL

EARN COMPUTER SCHOOL
MELVIN PROVIDORETAIL OPERATION SUPERVISOR