The primary responsibility of a loan officer involves evaluating and processing loan applications while guiding clients through the lending process,and also for my first year in our company ,I already hit the target with a 100% and maintaining until now.
collect payments from customers for outstanding bills, and to ensure that the company receives the correct amount of money:
Collecting payments: Collect cash, credit, and check payments from customers, and ensure that no counterfeit bills are received
Sending reminders: Send payment reminders to customers
Preparing reports: Prepare reports such as payment collection reports, AR aging reports, and other transaction reports
Maintaining records: Update account status records and collection efforts
Providing customer service: Provide customer service regarding collection issues
Processing refunds: Process customer refunds
Preparing legal documents: Prepare legal documents if necessary
Assisting with administrative tasks: Assist with day-to-day administrative accounting tasks
Tracking payments: Develop and maintain a system for incoming and late payments
Negotiating repayment: Negotiate repayment and financial plans as needed
Resolving discrepancies: Monitor and resolve financial discrepancies
AB+