Cash Officer
Banco De Oro
- Oversaw liquidity and cash management operations.
- Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
- Increased team productivity by training new employees on proper cash handling procedures and best practices.
- Ensured seamless customer experience through accurate processing of large volume cash transactions during peak hours.
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Enhanced operational efficiency by consistently reconciling daily transactions and resolving discrepancies.
- Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail.
- Collaborated with team members to maintain a secure work environment, implementing loss prevention measures as necessary.
- Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Expedited end-of-day closing procedures with organized documentation and efficient balancing of accounts.
- Addressed client concerns with empathy, providing solutions that enhanced overall satisfaction levels.
- Managed ATM servicing tasks such as replenishing funds, troubleshooting issues, and coordinating maintenance support when needed.
- Cultivated positive relationships with clients while maintaining their privacy and confidentiality at all times.
- Strengthened internal controls by adhering to company policies and regulatory guidelines during cash handling activities.
- Complied with established internal controls and policies.
- Developed strategic plans for day-to-day financial operations.