Melvie Joy Marquez
Cabanatuan City
Summary
Accomplished Restaurant Supervisor with a proven track record at Ekahon Kitchinette, enhancing customer satisfaction and streamlining operations for efficiency. Skilled in health and safety standards and adept at mentoring teams for peak performance. Demonstrates exceptional leadership and problem-solving abilities, significantly improving service quality and operational productivity.
Overview
2024
2024
years of professional experience
Work History
Caregiver
Gods Grace Homecare Center
04.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Restaurant Supervisor
Yakiniku Rice Toppings
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Monitored health and safety standards to maintain a clean, safe working environment.
Licensed Medical Aesthetician
Charmbroza Aesthetic Clinic
07.2021 - 12.2023
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Managed inventory effectively, reducing waste while ensuring adequate stock levels were maintained at all times.
- Mentored junior aestheticians in best practices and technique application, resulting in improved team performance overall.
- Collaborated with medical professionals to provide comprehensive care for patients undergoing cosmetic procedures or surgery.
Restaurant Manager
Ekahon Kitchinette
01.2015 - 03.2021
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored health and safety standards to maintain a clean, safe working environment.
Education
AB Economics
Cagayan State University
Carig Sur Tuguegarao, CagayanCaregiver
Saint John Regis Healthcare Institute
Cabanatuan City03.2018
David M Puzon National High School
Curva,Pamplona Cagayan03.2008
Skills
- Health and safety standards
- Restaurant policies and procedures
- Performance monitoring
- Food services management
- Server training and development
- Hygiene standards
Timeline
Licensed Medical Aesthetician
Charmbroza Aesthetic Clinic
07.2021 - 12.2023
Caregiver
Gods Grace Homecare Center
04.2018
Restaurant Manager
Ekahon Kitchinette
01.2015 - 03.2021
Restaurant Supervisor
Yakiniku Rice Toppings
AB Economics
Cagayan State University
Caregiver
Saint John Regis Healthcare Institute
David M Puzon National High School
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