Meluna Tancio

Results-driven and dynamic Team Leader with a proven track record in leading technical support teams to achieve exceptional customer satisfaction and operational excellence. With a solid background in technical support and a keen understanding of industry best practices, I excel in creating and implementing strategies that enhance team performance and elevate service quality. Adept at fostering a collaborative and positive work environment, I inspire my team to surpass goals and deliver outstanding results. As a hands-on leader, I bring a unique blend of technical expertise and leadership skills to drive efficient problem resolution and improve overall customer experience. My commitment to continuous improvement and dedication to mentorship have consistently contributed to the success of both my team and the organizations I've served. Ready to bring my skills in team leadership, technical support, and customer-centric solutions to drive excellence in your organization.

• Avid follower of Korean dramas, demonstrating a keen appreciation for storytelling, cultural nuances, and character development. Stay informed about the latest releases and actively engage in online forums to discuss plot twists, character arcs, and overall narrative intricacies. This hobby reflects my commitment to creativity, diverse perspectives, and my ability to connect with global entertainment trends.
• Passionate about exploring local coffee shops, I find solace in the comforting ambiance of cafés. Whether it's savoring a meticulously crafted espresso or enjoying a cozy corner with a good book, I value the ritual of slowing down and appreciating life's simple pleasures. This interest underscores my ability to find balance, stay grounded, and maintain a positive outlook in high-pressure situations. These activities not only serve as outlets for personal enjoyment but also reflect qualities such as cultural appreciation, creativity, and the ability to maintain a healthy work-life balance.

Six Sigma Certification