Hi, I’m
MELTHER JAY MALLORCA
Barboy/Bar Utility
General Santos City
Summary
Experienced bar utility specializing in operations for international cruise ships and hotels. Skilled in bar setup, glassware sanitation, and stock management, effectively supporting bartenders in busy environments. Demonstrates comprehensive understanding of USPH standards and excels in team collaboration for optimal service delivery. Physically fit and detail-oriented, dedicated to achieving top-tier hospitality excellence.
Overview
4
years of professional experience
Work History
Costa Pacifica (Costa Cruises)
Bar Utility / Barboy
07.2024 - 04.2025
Job overview
- Supported bartenders during peak service hours and themed events to enhance customer experience.
- Ensured smooth bar operations in high-volume, multicultural environment.
- Maintained cleanliness of bar counters, storage areas, and equipment following USPH standards.
- Monitored stock levels and communicated shortages to supervisors to maintain operational continuity.
- Prepared garnishes, mixers, and bar tools to ensure efficient daily operations.
Costa Smeralda (Costa Cruises)
Bar Utility / Barboy
01.2021 - 11.2023
Job overview
- Set up bar stations before opening and completed closing procedures to ensure smooth operations.
- Replenished ice bins, liquor stock, and bar supplies, maintaining optimal service levels.
- Supported inventory control and daily requisitions to facilitate efficient stock management.
- Washed and sanitized glassware and bar equipment.
- Maintained strict compliance with sanitation and safety policies.
Grand Summit Hotel, General Santos City
Bartender
10.2021 - 10.2022
Job overview
- Provided excellent guest service and tailored beverage recommendations to enhance customer satisfaction.
- Prepared classic and signature alcoholic and non-alcoholic beverages.
- Managed bar inventory and monitored stock levels to ensure timely replenishment and reduce shortages.
- Handled cash and card transactions accurately.
- Maintained professional bar presentation and cleanliness to create inviting atmosphere for guests.
Education
Golden State CollegeGeneral Santos City
Bachelor of Science from Tourism And Hospitality Management
04-2018
Skills
Bar setup and breakdown processes
Glassware sanitation practices
Inventory management support
Food safety regulations compliance
Service efficiency in high-volume settings
Effective teamwork and communication skills
Ability to work long hours physically fit
Experience in multicultural guest services
Friendly, positive attitude
Teamwork and collaboration
Customer service
Timeline
Bar Utility / Barboy
Costa Pacifica (Costa Cruises)
07.2024 - 04.2025
Bartender
Grand Summit Hotel, General Santos City
10.2021 - 10.2022
Bar Utility / Barboy
Costa Smeralda (Costa Cruises)
01.2021 - 11.2023
Golden State College
Bachelor of Science from Tourism And Hospitality Management