Melody Yap
Cotabato City
Summary
Dynamic General Trade Manager with a proven track record at Millennium Distribution System Inc, excelling in sales forecasting and customer relationship management. Expert in driving trade promotions and enhancing team performance, consistently achieving targets through strategic market analysis and effective communication. Committed to delivering exceptional results and fostering sustainable customer relationships.
Overview
13
13
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
General Trade Manager
Millennium Distribution System Inc
Midsayap, North Cotabato
01.2018 - Current
- To facilitate and ensure the achievement of sales, distribution, merchandising and collection targets on the assigned covered areas every month within the set standards.
- Ensures quality customer services and execution of appropriate trade services are provided to customers by conducting spot checking and gathering customer feedback through regular strategic site/customer visits.
- Conduct and facilitates regular reviews ang coaching to sales team to continously improve team performance towards achieving sales targets and required performance competencies.
- Ensures identification of team development needs, opportunities and strategic actions to achieve targets.
Distributor Major Customer Specialist
Millennium Distribution System Inc
Midsayap, North Cotabato
01.2017 - 12.2017
- Manage distributor's major customers to achieve sales targets, grow the different categories through program execution and implementation of operational efficiencies set by the distributor management consistent with the principal strategies and direction.
- Build sustainable customer relationship and be perceived as an expert within the market place.
- Ensure servicing of account through regular interface and updates on customer service level, sales achievement, accounts receivables and other operational concerns.
- Monitor stock storage, hygiene & bad good levels.
- Conduct monthly review with the accounts and to address gaps for business opportunity.
- Weekly performance update of the account.
Activation Merchandising Manager
Millennium Distribution System Inc
Midsayap, North Cotabato
07.2013 - 12.2016
- Responsible for the activation and monitoring of cycle plan and channel programs activities given by Nestle.
- Ensures Nestle & MDSI shoulder budget are properly monitored and the sames shall coordinate with the site accountant ang operations manager.
- Recommend and initiate local trade promo activities including warehouse within 4 month near expiry.
- Provide close coordination and support to the third party promotions agency in attaining key result area.
Education
Bachelor of Arts - Banking And Finance
Notre Dame University
Cotabato City 03.1991 - 03.1996
Southern Christian College
Midsayap, North CotabatoSkills
- Sales forecasting
- Customer relationship management
- Market analysis
- Trade promotions
- Computer literate
- Driving skills
- Communication
Languages
Filipino
First Language
Cebuano
Proficient (C2)
C2
Ilonggo
Proficient (C2)
C2
Certification
- Consistent Best General Trade Manager
References
References available upon request.
Timeline
General Trade Manager
Millennium Distribution System Inc
01.2018 - Current
Distributor Major Customer Specialist
Millennium Distribution System Inc
01.2017 - 12.2017
Activation Merchandising Manager
Millennium Distribution System Inc
07.2013 - 12.2016
Bachelor of Arts - Banking And Finance
Notre Dame University
03.1991 - 03.1996
Southern Christian College