Melodie Caneda

Assistant Restaurant Manager

Jollibee Foods Corporations/Chan Group of Companies

11.2022 - 11.2025

Coordinated daily operations to enhance service delivery, resulting in improved customer satisfaction and operational efficiency.
Trained and mentored new staff on company standards, leading to increased team productivity and consistency in service.
Implemented inventory management processes that streamlined supply ordering, reducing waste and ensuring product availability.
Monitored staff performance and provided constructive feedback, fostering a collaborative work environment that improved team morale.
Assisted in developing promotional campaigns, contributing to increased foot traffic and sales during peak periods.
Resolved customer inquiries and complaints effectively, enhancing customer loyalty and reinforcing a positive brand image.
Conducted regular quality checks on food preparation and service, ensuring compliance with health and safety regulations.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Increased sales through effective merchandising strategies and targeted promotions.
Assisted in managing daily restaurant operations, ensuring adherence to quality standards and enhancing customer satisfaction.
Trained and supervised staff to improve service efficiency, resulting in a more cohesive team environment.
Coordinated inventory management processes, optimizing stock levels and reducing waste while maintaining product availability.