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As an employee, I am energetic, responsible, and empathetic. My diverse experience across various roles, from teaching and camp counseling to managing an escape room and providing customer support, has equipped me with a broad skill set. I excel at engaging and supporting others, whether it's guiding children and teenagers, assisting customers, or advising students on international study programs. I consistently approach challenges with creativity and resourcefulness, finding original solutions and ensuring a positive experience for those I work with.

Proven Customer Support Specialist from Unateus, adept in CRM software and fostering client relationships, enhanced customer satisfaction by swiftly resolving complex issues, leading to repeat business. Skilled in collaborative teamwork and problem-solving, consistently maintained high call quality standards, demonstrating a commitment to excellence and a results-driven approach.

Enthusiastic and diligent customer service professional with a proven track record of delivering excellent customer satisfaction. Skilled in fostering cordial and professional relationships with colleagues, customers, and supervisors. Demonstrates the ability to work effectively both independently and as part of a team. Authorized to work in the US for any employer. Collaborative leader dedicated to partnering with coworkers to promote an engaged and empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings.

Dedicated and professional team player with strong organizational skills. Committed to improving processes and services to enhance customer experience. Proven ability to effectively manage time.

Enthusiastic with vast experience in many different fields. Dependable with terrific work ethic and expertise in managing tasks in quick-paced organized settings. Hardworking and passionate job seeker with strong multi-skills eager to be reliable on any position. In addition being bilingual I can recognize opportunities to serve customers. Willingness to take on added responsibilities to meet team goals. Strong communication skills a commitment to delivering exceptional customer service and contributions to improving efficiency. Excited to join a team where my experience and skills can contribute to the ongoing success of the company.

Meljen Mae Cortado

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Customer Support Specialist

Insurance Sales Representative

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Bachelor of Science - Education

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Customer Support Specialist

Insurance Sales Representative

Bachelor of Science - Education

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