Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
MELISSA JUBILAN

MELISSA JUBILAN

Iligan City, Northern Mindanao

Summary

Detail-oriented and highly motivated individual seeking an entry-level Data Entry position. Strong organizational skills and a solid foundation in computer applications ensure accuracy in managing data and executing administrative tasks. Committed to supporting business operations through efficient data handling and a keen eye for detail. Eager to contribute to a dynamic team while continuously developing professional skills in a fast-paced environment.

Overview

24
24
years of professional experience

Work History

Customer Service Representative

Iqor Ph
Davao City, Province Of Davao Del Sur, Philippines
10.2024 - 11.2025
  • Addressed customer inquiries through various communication channels, ensuring efficient resolution.
  • Guided customers in product selection, providing tailored recommendations to meet individual needs.
  • Maintained comprehensive documentation of service interactions within CRM system to support operational consistency.
  • Engaged with team members to refine operational processes, leading to increased efficiency and elevated service standards.

Real Estate Agent

Santa Lucia Lands-Davao
Davao
01.2011 - 01.2014
  • Advised clients on property transactions, ensuring comprehensive understanding of market dynamics and informed choices.
  • Analyzed market trends and developed innovative marketing strategies to effectively promote listings on various digital platforms and within local networks.

Customs Agent

Bureau of Customs Iligan City Port
Iligan City
01.2002 - 01.2003
  • Oversaw customs clearance processes to guarantee adherence to government regulations and policies.
  • Streamlined import and export documentation processes to enhance cargo movement efficiency through the port.

Education

Biology

Mindanao State University-Iligan
Iligan City

Bachelor of Science - Biology

Mindanao State University-Iligan
Iligan City

Skills

  • Fast and accurate typing
  • Efficient data organization
  • Strong attention to detail
  • Time management
  • File structuring
  • Email management
  • MS Excel, Word, PowerPoint
  • Google Sheets, Google Workplace
  • Email Management (Gmail, Outlook)
  • Basic inventory tracking and documentation

Timeline

Customer Service Representative

Iqor Ph
10.2024 - 11.2025

Real Estate Agent

Santa Lucia Lands-Davao
01.2011 - 01.2014

Customs Agent

Bureau of Customs Iligan City Port
01.2002 - 01.2003

Biology

Mindanao State University-Iligan

Bachelor of Science - Biology

Mindanao State University-Iligan
MELISSA JUBILAN