MELISSA JUBILAN
Iligan City, Northern Mindanao
Summary
Detail-oriented and highly motivated individual seeking an entry-level Data Entry position. Strong organizational skills and a solid foundation in computer applications ensure accuracy in managing data and executing administrative tasks. Committed to supporting business operations through efficient data handling and a keen eye for detail. Eager to contribute to a dynamic team while continuously developing professional skills in a fast-paced environment.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Iqor Ph
2024.10 - 2025.11
- Addressed customer inquiries through various communication channels, ensuring efficient resolution.
- Guided customers in product selection, providing tailored recommendations to meet individual needs.
- Maintained comprehensive documentation of service interactions within CRM system to support operational consistency.
- Engaged with team members to refine operational processes, leading to increased efficiency and elevated service standards.
Real Estate Agent
Santa Lucia Lands-Davao
2011.01 - 2014.01
- Advised clients on property transactions, ensuring comprehensive understanding of market dynamics and informed choices.
- Analyzed market trends and developed innovative marketing strategies to effectively promote listings on various digital platforms and within local networks.
Customs Agent
Bureau of Customs Iligan City Port
2002.01 - 2003.01
- Oversaw customs clearance processes to guarantee adherence to government regulations and policies.
- Streamlined import and export documentation processes to enhance cargo movement efficiency through the port.
Education
Biology
Mindanao State University-Iligan
Iligan CityBachelor of Science - Biology
Mindanao State University-Iligan
Iligan CitySkills
- Fast and accurate typing
- Efficient data organization
- Strong attention to detail
- Time management
- File structuring
- Email management
- MS Excel, Word, PowerPoint
- Google Sheets, Google Workplace
- Email Management (Gmail, Outlook)
- Basic inventory tracking and documentation
Timeline
Customer Service Representative
Iqor Ph
2024.10 - 2025.11
Real Estate Agent
Santa Lucia Lands-Davao
2011.01 - 2014.01
Customs Agent
Bureau of Customs Iligan City Port
2002.01 - 2003.01
Biology
Mindanao State University-Iligan
Bachelor of Science - Biology
Mindanao State University-Iligan